EP 0917798 A4 20020403 - SYSTEM AND METHOD FOR ENHANCED TELECOMMUNICATIONS RELAY SERVICE WITH EASY EXTENSION FEATURE
Title (en)
SYSTEM AND METHOD FOR ENHANCED TELECOMMUNICATIONS RELAY SERVICE WITH EASY EXTENSION FEATURE
Title (de)
SYSTEM UND VERFAHREN FÜR VERBESSERTEN FERNMELDERELAISDIENST MIT EINFACHER ERWEITERBARKEIT
Title (fr)
SYSTEME ET PROCEDE DE SERVICE RELAIS DE TELECOMMUNICATIONS FACILITE, AVEC NUMEROS DE POSTES SUPPLEMENTAIRES
Publication
Application
Priority
- US 9711660 W 19970630
- US 67365096 A 19960628
Abstract (en)
[origin: US5917888A] A system and method for easily directing a telephone call from a hearing caller using a standard telephone to a deaf, hard of hearing, or speech disabled person using a text telephone via a telecommunication relay system including a communications assistant. The telecommunications relay system is a central location where hearing callers dial a toil-free number and request a specific extension number. Based on that specific extension number, the system finds an associated subscriber profile that comprises the name, actual ten-digit telephone number, and service description option of the text telephone user. The telephone call is then relayed to the text telephone user after the dialing of the actual telephone number. The communications assistant then introduces the hearing caller to the text telephone user according to the specific service description option which was selected by the text telephone user when they applied for the telecommunications relay system service.
IPC 1-7
IPC 8 full level
H04M 3/00 (2006.01); H04M 3/42 (2006.01); H04M 3/54 (2006.01); H04M 11/00 (2006.01); H04M 3/51 (2006.01); H04M 3/527 (2006.01); H04M 3/60 (2006.01)
CPC (source: EP US)
H04M 3/42391 (2013.01 - EP US); H04M 3/51 (2013.01 - EP US); H04M 3/527 (2013.01 - EP US); H04M 3/60 (2013.01 - EP US)
Citation (search report)
- [A] JUD H G ET AL: "A modern integrated PABX with centralized message recording and remote distribution", NATIONAL TELECOMMUNICATIONS CONFERENCE. (N.T.C.) NEW ORLEANS, NOVEMBER 29 - DECEMBER 3 1981, NEW YORK, I.E.E.E, US, vol. 3 CONF. 1981, 29 November 1981 (1981-11-29), pages F33 - 1-F33-4, XP002156040
- [A] "THE ELECTRONIC RECEPTIONIST. A KNOWLEDGE-BASED APPROACH TO PERSONAL COMMUNICATIONS", BELLCORE EXCHANGE, BELLCORE, LIVINGSTON, NJ, US, 1994, pages 1 - 8, XP000197946, ISSN: 1040-2020
- See references of WO 9800962A1
Designated contracting state (EPC)
BE CH DE FR GB IE IT LI NL SE
DOCDB simple family (publication)
US 5917888 A 19990629; AU 3592997 A 19980121; CA 2259265 A1 19980108; EP 0917798 A1 19990526; EP 0917798 A4 20020403; JP 2000514266 A 20001024; WO 9800962 A1 19980108
DOCDB simple family (application)
US 87389497 A 19970612; AU 3592997 A 19970630; CA 2259265 A 19970630; EP 97932478 A 19970630; JP 50448598 A 19970630; US 9711660 W 19970630