Global Patent Index - EP 0978077 A1

EP 0978077 A1 20000209 - STRATEGIC MARKETING SYSTEM

Title (en)

STRATEGIC MARKETING SYSTEM

Title (de)

STRATEGISCHES MARKETINGSYSTEM

Title (fr)

SYSTEME DE MARKETING STRATEGIQUE

Publication

EP 0978077 A1 20000209 (EN)

Application

EP 98915647 A 19980421

Priority

  • US 9808030 W 19980421
  • US 84591997 A 19970429

Abstract (en)

[origin: WO9849642A1] An automated marketing system provides a full range of services for telemarketing support. The automated marketing system may include a client profile management system for obtaining data from multiple data providers in different formats and integrating the data into a standardized client profile database. The automated marketing system includes a data warehouse for storing large amounts of data regarding potential clients. An automated lead generation system processes the data in the data warehouse to generate leads that fulfill certain characteristics corresponding to given marketing campaigns. These leads may be passed to telemarketers who use the leads. The results may be fed back into the automated marketing system to update lead generation strategy and to update client data that is stored by the automated marketing system.

IPC 1-7

G06F 17/60

IPC 8 full level

G06Q 10/00 (2006.01); G06Q 30/00 (2006.01)

CPC (source: EP)

G06Q 30/02 (2013.01)

Citation (search report)

See references of WO 9849642A1

Designated contracting state (EPC)

BE CH DE FR GB IE IT LI NL SE

DOCDB simple family (publication)

WO 9849642 A1 19981105; AU 6977898 A 19981124; CA 2287155 A1 19981105; EP 0978077 A1 20000209; JP 2001523363 A 20011120

DOCDB simple family (application)

US 9808030 W 19980421; AU 6977898 A 19980421; CA 2287155 A 19980421; EP 98915647 A 19980421; JP 54709498 A 19980421