Global patent index - EP 0981891 A1

EP 0981891 A1 2000-03-01 - METHOD AND DEVICE FOR INTERACTION

Title (en)

METHOD AND DEVICE FOR INTERACTION

Title (de)

VERFAHREN UND GERÄT FÜR INTERAKTION

Title (fr)

PROCEDE ET DISPOSITIF D'INTERACTION

Publication

EP 0981891 A1 (EN)

Application

EP 98923254 A

Priority

  • SE 9800856 W
  • SE 9701810 A

Abstract (en)

[origin: WO9852340A1] A method and device for automatic interaction, for example a market survey, with a number of subscribers (110-117) in a telecommunication network (120), such as a public switched telephone network (PSTN). A customer (100) requests an automated interaction, such as an advertisement or a market survey, with a group of subscribers, a target group, of the telecommunication network. The subscribers of the target group are selected by predetermined criteria, such as age and/or area of residence. The subscribers of the target group are called and automatically interacted with by the telecommunication network. A record is kept by the network of which subscribers could be reached within certain predetermined constraints, which of the subscribers that could be reached that actually completed the interaction and which did not. The results of the automated transactions are reported to the customer (100).

IPC 1-7 (main, further and additional classification)

H04M 3/46; H04M 15/00

IPC 8 full level (invention and additional information)

G06Q 50/00 (2006.01); H04M 3/46 (2006.01); H04M 3/493 (2006.01); H04M 3/523 (2006.01); H04M 3/487 (2006.01)

CPC (invention and additional information)

H04M 3/493 (2013.01); H04M 3/4878 (2013.01)

Citation (search report)

See references of WO 9852340A1

Designated contracting state (EPC)

CH DE DK ES FI FR GB IE IT LI NL SE

EPO simple patent family

WO 9852340 A1 19981119; AU 740934 B2 20011115; AU 7558898 A 19981208; BR 9809807 A 20000627; CA 2289459 A1 19981119; CN 1263665 A 20000816; EP 0981891 A1 20000301; JP 2001525144 A 20011204; KR 20010012598 A 20010215; NO 995567 A 20000113; NO 995567 D0 19991112; SE 9701810 D0 19970514

INPADOC legal status

2004-06-09 [18D] DEEMED TO BE WITHDRAWN

- Ref Legal Event Code: 18D

- Effective date: 20031202

2004-05-06 [RAP1] TRANSFER OF RIGHTS OF AN EP PUBLISHED APPLICATION

- Owner name: TELEFONAKTIEBOLAGET LM ERICSSON (PUBL)

- Ref Legal Event Code: RAP1

2000-03-01 [17P] REQUEST FOR EXAMINATION FILED

- Ref Legal Event Code: 17P

- Effective date: 19991204

2000-03-01 [AK] DESIGNATED CONTRACTING STATES:

- Ref Legal Event Code: AK

- Designated State(s): CH DE DK ES FI FR GB IE IT LI NL SE