Global Patent Index - EP 0982697 A2

EP 0982697 A2 2000-03-01 - Method and device for processing an emergency call transmitted from a vehicle to a central unit

Title (en)

Method and device for processing an emergency call transmitted from a vehicle to a central unit

Title (de)

Verfahren und Vorrichtung zur Bearbeitung eines von einem Fahrzeug an eine Pannennotrufdienstzentrale ausgesandten Pannennotrufes

Title (fr)

Procédé et dispositif pour traiter dans une unité centrale un appel d'urgence transmis par un véhicule

Publication

EP 0982697 A2 (DE)

Application

EP 99250263 A

Priority

DE 19838343 A

Abstract (en)

The breakdown service for road vehicles uses an on board unit (7) that communicates with a service operator station (3). This identifies the vehicle type and handles a request for a full remote diagnosis of the vehicle status to be carried out. A link is established with the back up unit of the vehicle manufacturer (4) to provide the necessary assistance.

Abstract (de)

Eine optimierte Pannenhilfe wird ermöglicht durch ein Verfahren zur Bearbeitung eines von einem Fahrzeug an eine Pannennotrufdienstzentrale oder Service-Zentrale ausgesandten Pannennotrufes (14), wobei von der Pannennotrufdienstzentrale (4) für die Art der Panne bedeutende Fahrzeugzustandsdaten beim Fahrzeug (2,7) nach Eingang des Notrufes durch eine Anfragenachricht (10) angefordert werden und vom Fahrzeug (2,7) Fahrzeugzustandsdaten zurückübertragen (11,12) werden und eine Service-Zentrale. <IMAGE>

IPC 1-7 (main, further and additional classification)

G08B 25/01

IPC 8 full level (invention and additional information)

G07C 5/00 (2006.01); G07F 17/16 (2006.01); G08B 25/01 (2006.01); G08G 1/123 (2006.01); G08G 1/127 (2006.01)

CPC (invention and additional information)

G08G 1/205 (2013.01); G07C 5/008 (2013.01)

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

EPO simple patent family

EP 0982697 A2 20000301; EP 0982697 A3 20010207; EP 0982697 B1 20041006; AT 279001 T 20041015; DE 59910718 D1 20041111; ES 2226276 T3 20050316

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