EP 1000500 A2 20000517 - A COMMUNICATION SYSTEM ARCHITECTURE
Title (en)
A COMMUNICATION SYSTEM ARCHITECTURE
Title (de)
KOMMUNIKATIONSSYSTEMARCHITEKTUR
Title (fr)
ARCHITECTURE D'UN SYSTEME DE COMMUNICATION
Publication
Application
Priority
- US 9801868 W 19980203
- US 79455597 A 19970203
- US 79411497 A 19970203
- US 79468997 A 19970203
- US 80713097 A 19970210
- US 79820897 A 19970210
- US 79527097 A 19970210
- US 79796497 A 19970210
- US 80024397 A 19970210
- US 79835097 A 19970210
- US 79744597 A 19970210
- US 79736097 A 19970210
Abstract (en)
[origin: WO9834391A2] A system and method for routing telephone calls, data and other multimedia information through a hybrid network which may include transfer of information across the internet. Profile information is utilized by the system throughout the media experience for routing, billing, monitoring, reporting and other media control functions. The system can include prioritized routing. The system can also facilitate callback sessions and present a display to a caller via a web page that includes status information pertaining to the callback session. Calls and callbacks can also be routed over the hybrid network. Through use of the system, users can manage more aspects of a network than previously possible, and may control network activities from a central site.
IPC 1-7
IPC 8 full level
H04L 29/06 (2006.01); H04M 3/493 (2006.01); H04M 7/00 (2006.01); H04M 15/00 (2006.01); H04Q 3/00 (2006.01); H04M 3/48 (2006.01); H04M 3/50 (2006.01); H04M 3/51 (2006.01); H04M 3/523 (2006.01); H04M 3/56 (2006.01)
CPC (source: EP KR)
H04L 12/28 (2013.01 - KR); H04L 69/16 (2013.01 - EP); H04L 69/165 (2013.01 - EP); H04L 69/169 (2013.01 - EP); H04M 3/493 (2013.01 - EP); H04M 7/003 (2013.01 - EP); H04M 7/128 (2013.01 - EP); H04M 15/00 (2013.01 - EP); H04Q 3/0029 (2013.01 - EP); H04Q 3/0062 (2013.01 - EP); H04M 3/48 (2013.01 - EP); H04M 3/5166 (2013.01 - EP); H04M 3/5191 (2013.01 - EP); H04M 3/523 (2013.01 - EP); H04M 3/567 (2013.01 - EP); H04M 2201/60 (2013.01 - EP); H04M 2203/5063 (2013.01 - EP); H04M 2215/0176 (2013.01 - EP)
Designated contracting state (EPC)
AT BE CH DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
DOCDB simple family (publication)
WO 9834391 A2 19980806; WO 9834391 A3 19981223; WO 9834391 A8 20000120; WO 9834391 A9 19990910; AP 9901611 A0 19990930; CA 2289455 A1 19980806; CN 1262836 A 20000809; EP 1000500 A2 20000517; EP 1000500 A4 20020205; IL 131102 A0 20010128; KR 20000071228 A 20001125; NZ 336939 A 20010427; TR 199901842 T2 20001023
DOCDB simple family (application)
US 9801868 W 19980203; AP 9901611 A 19980203; CA 2289455 A 19980203; CN 98803987 A 19980203; EP 98904802 A 19980203; IL 13110298 A 19980203; KR 19997012638 A 19990803; NZ 33693998 A 19980203; TR 9901842 T 19980203