EP 1008019 A1 20000614 - VIRTUAL ROBOT CONVERSING WITH USERS IN NATURAL LANGUAGE
Title (en)
VIRTUAL ROBOT CONVERSING WITH USERS IN NATURAL LANGUAGE
Title (de)
VIRTUELLER ROBOTER, DER IN NATÜRLICHER SPRACHE MIT BENUTZERN KOMMUNIZIERT
Title (fr)
ROBOT VIRTUEL CAPABLE DE CONVERSER DE MANIERE NATURELLE AVEC DES UTILISATEURS
Publication
Application
Priority
- US 9810536 W 19980522
- US 86871397 A 19970604
- US 1776098 A 19980203
- US 1821398 A 19980203
- US 6732298 A 19980427
Abstract (en)
[origin: WO9855903A1] A system is herein provided comprising mechanisms (114, 100, 110, 106, 107, 108, 200, 300) and methods of defining, creating, operating, and testing virtual robots ("BOT") (404). A virtual robot (404) as provided herein encompasses categories (510, 520, 530, 540, 550) and topics (710, 720, 730, 740, 750, 402, 820, 830, 840, 630) of natural conversation that can be encoded in a natural "script language" (108, 118, 120). During the course of operation, these categories (510, 520, 530, 540, 550) are activated according to the conversation (900 - 3002) taking place with a user. Different categories (510, 520, 530, 540, 550) are focused at different times according to changes in the conversation (900 - 3002). The system provides both automatic and explicit mechanisms (114, 100, 110, 106, 107, 108, 200, 300) for focusing categories (510, 520, 530, 540, 550) and topics (710, 720, 730, 740, 750, 402, 820, 830, 840, 630) during the course of conversation (900 - 3002). Additionally, if more than one category (510, 520, 530, 540, 550) seems appropriate to answer a particular user statement, the system provides mechanisms (114, 100, 110, 106, 107, 108, 200, 300) for selecting the most appropriate response (900 - 3002). Similarly, the system provides mechanisms (114, 100, 110, 106, 107, 108, 200, 300) for verifying the accuracy and appropriateness of the virtual robot's response (900 - 3002) by encoding test examples into the virtual robot script (108, 118, 120).
IPC 1-7
IPC 8 full level
G06F 15/18 (2006.01); G06F 17/28 (2006.01); G06N 3/00 (2006.01); G06N 20/00 (2019.01)
CPC (source: EP US)
G06N 3/006 (2013.01 - EP); G06N 20/00 (2018.12 - EP US)
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
DOCDB simple family (publication)
WO 9855903 A1 19981210; AU 7692898 A 19981221; CA 2290351 A1 19981210; CA 2290351 C 20050823; EP 1008019 A1 20000614; EP 1008019 A4 20050406
DOCDB simple family (application)
US 9810536 W 19980522; AU 7692898 A 19980522; CA 2290351 A 19980522; EP 98924852 A 19980522