Global Patent Index - EP 1085476 A2

EP 1085476 A2 2001-03-21 - System and method for performing an interactive session for a customer at a self-service transaction terminal

Title (en)

System and method for performing an interactive session for a customer at a self-service transaction terminal

Title (de)

System und Verfahren zur Durchführung eines interaktiven Vorgangs für einen Kunden an einem Selbstbedienungs-Transaktionsterminal

Title (fr)

Système et méthode pour réaliser une session interactive pour un client à un terminal de transaction en self service

Publication

EP 1085476 A2 (EN)

Application

EP 00203150 A

Priority

US 15384599 P

Abstract (en)

A system and method for performing an interactive session at a self-service transaction terminal makes use of an account acquisition application running at least in part on a transaction terminal processor which, for example, presents promotional information to a customer on the transaction terminal display screen and prompts the customer for entry of customer contact information which indicates the customer's interest in the information. The entered customer contact information is sent back to a server coupled to the transaction terminal, where the customer contact information is formatted electronically and made accessible to the bank's telemarketing unit for response to the customer. <IMAGE>

IPC 1-7 (main, further and additional classification)

G07F 7/10

IPC 8 full level (invention and additional information)

G07F 9/02 (2006.01); G07F 19/00 (2006.01); G07G 1/00 (2006.01)

CPC (invention and additional information)

G07F 19/20 (2013.01); G07F 9/02 (2013.01); G07F 19/201 (2013.01); G07G 1/0036 (2013.01)

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

EPO simple patent family

EP 1085476 A2 20010321; CN 1292537 A 20010425

INPADOC legal status


2004-10-13 [18D] DEEMED TO BE WITHDRAWN

- Effective date: 20040401

2001-03-21 [AK] DESIGNATED CONTRACTING STATES:

- Kind Code of Ref Document: A2

- Designated State(s): AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

2001-03-21 [AX] REQUEST FOR EXTENSION OF THE EUROPEAN PATENT TO

- Free text: AL;LT;LV;MK;RO;SI