EP 1101343 A4 20040818 - TELECOMMUNICATION AUDIO PROCESSING SYSTEMS AND METHODS THEREFOR

Title (en)

TELECOMMUNICATION AUDIO PROCESSING SYSTEMS AND METHODS THEREFOR

Title (de)

ANORDNUNGEN UND VERFAHREN ZUR AUDIOVERARBEITUNG IN TELEKOMMUNIKATION

Title (fr)

SYSTEMES DE TRAITEMENT AUDIO DES TELECOMMUNICATIONS ET PROCEDES A CET EFFET

Publication

EP 1101343 A4 20040818 (EN)

Application

EP 99935887 A 19990723

Priority

US 9916775 W 19990723
US 9413198 P 19980724
US 9403298 P 19980724
US 14148598 A 19980827

Abstract (en)

[origin: WO0005861A1] The present invention relates to a telephone system (36, 66) responsive to control signals to switch a call from a caller to an outgoing line directed to numbers stored in a database for a first party. An audio processing unit (68) is connected to the telephone switch to communicate with the caller. A control unit (76) controls the telephone switch to transfer the call to an outgoing line. A method of providing telephone communication service to a user is also provided. The method includes receiving an incoming call from a user, connecting the incoming call to an audio processing unit, and obtaining a first audio request from the user.

IPC 1-7

H04M 1/64; H04M 1/00

IPC 8 full level

H04M 3/42 (2006.01); H04M 3/436 (2006.01); H04M 3/493 (2006.01); H04M 7/00 (2006.01); H04M 3/38 (2006.01); H04M 3/44 (2006.01); H04M 3/46 (2006.01); H04M 3/53 (2006.01); H04M 7/12 (2006.01)

CPC (source: EP)

H04M 3/42204 (2013.01); H04M 3/436 (2013.01); H04M 3/4931 (2013.01); H04M 3/382 (2013.01); H04M 3/42229 (2013.01); H04M 3/44 (2013.01); H04M 3/46 (2013.01); H04M 3/465 (2013.01); H04M 3/4938 (2013.01); H04M 3/5307 (2013.01); H04M 2201/40 (2013.01); H04M 2201/60 (2013.01); H04M 2207/20 (2013.01)

Citation (search report)

[X] US 5315649 A 19940524 - FOSTER PETER J [US], et al
[X] WO 9740611 A1 19971030 - AT & T CORP [US]
[X] US 5719921 A 19980217 - VYSOTSKY GEORGE J [US], et al
[X] US 5353336 A 19941004 - HOU MICHAEL M [US], et al
[A] US 5479491 A 19951226 - HERRERO GARCIA JOSE E [PR], et al
[A] EP 0654930 A1 19950524 - AT & T CORP [US]
[A] EP 0453831 A2 19911030 - TEXAS INSTRUMENTS INC [US]
[A] BILLI R ET AL: "Interactive voice technology at work: The CSELT experience", SPEECH COMMUNICATION, ELSEVIER SCIENCE PUBLISHERS, AMSTERDAM, NL, vol. 17, no. 3, 1 November 1995 (1995-11-01), pages 263 - 271, XP004001041, ISSN: 0167-6393
See references of WO 0005861A1

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 0005861 A1 20000203; AU 5126999 A 20000214; EP 1101343 A1 20010523; EP 1101343 A4 20040818

DOCDB simple family (application)

US 9916775 W 19990723; AU 5126999 A 19990723; EP 99935887 A 19990723