Global Patent Index - EP 1131717 A1

EP 1131717 A1 20010912 - SYSTEM AND METHOD FOR REMOTE MAINTENANCE AND/OR TELEDIAGNOSIS OF AN AUTOMATION PROCESS USING E-MAIL

Title (en)

SYSTEM AND METHOD FOR REMOTE MAINTENANCE AND/OR TELEDIAGNOSIS OF AN AUTOMATION PROCESS USING E-MAIL

Title (de)

SYSTEM UND VERFAHREN ZUR FERNWARTUNG UND/ODER FERNDIAGNOSE EINES AUTOMATISIERUNGSSYSTEMS MITTELS E-MAIL

Title (fr)

SYSTEME ET PROCEDE POUR LA TELEMAINTENANCE OU LE TELEDIAGNOSTIC D'UN SYSTEME D'AUTOMATISATION AU MOYEN DU COURRIER ELECTRONIQUE

Publication

EP 1131717 A1 20010912 (DE)

Application

EP 99970752 A 19991008

Priority

  • DE 9903250 W 19991008
  • DE 19848618 A 19981021

Abstract (en)

[origin: WO0023894A1] The invention relates to a system for remote maintenance and/or telediagnosis of an automation system (2) provided with an electronic fire wall (12). According to the inventive method, it is possible to send an e-mail (16) via a data transmission system (18) that includes a first send/receive device (1) situated in a remote subscriber (1) location to said system (2) in order to access said automation system via Internet from a computer that is connected to the Internet, for example. A command that is to be carried out in the location of said automation system (2) can thus be included in the e-mail (16) that is to be sent, using a command encoder (3). A second/receive device (5) is provided in the location of the automation system (2) to receive the e-mail (16) sent by the remote subscriber (1), whereby the second send/receive device (5) includes a command decoder (11) for automatic recognition of the command in the e-mail (16) and the transfer of said command (8) to the intended application (6).

IPC 1-7

G06F 11/273; G06F 11/34

IPC 8 full level

G06F 11/273 (2006.01); G06F 11/34 (2006.01); H04L 29/06 (2006.01)

CPC (source: EP US)

G06F 11/2294 (2013.01 - EP US); G06F 11/3495 (2013.01 - EP US); H04L 63/029 (2013.01 - EP US); G06F 2201/875 (2013.01 - EP US)

Citation (search report)

See references of WO 0023894A1

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 0023894 A1 20000427; DE 19848618 A1 20000629; EP 1131717 A1 20010912; US 2002006790 A1 20020117

DOCDB simple family (application)

DE 9903250 W 19991008; DE 19848618 A 19981021; EP 99970752 A 19991008; US 83941901 A 20010423