EP 1138006 A2 20011004 - A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR EFFECTIVELY INTERACTING WITH A NETWORK USER
Title (en)
A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR EFFECTIVELY INTERACTING WITH A NETWORK USER
Title (de)
SYSTEM, VERFAHREN UND HERGESTELLTER GEGENSTAND ZUR EFFEKTIVEN INTERAKTION MIT EINEM NETZWERKBENUTZER
Title (fr)
SYSTEME, PROCEDE ET ARTICLE MANUFACTURE PERMETTANT D'INTERAGIR EFFICACEMENT AVEC UN USAGER DE RESEAU
Publication
Application
Priority
- US 9927222 W 19991116
- US 19648298 A 19981119
Abstract (en)
[origin: WO0031656A2] A system is disclosed that facilitates a web-based active knowledge management system is utilized to facilitate an intelligent agent coordinator. The architecture facilitates delivery of information whenever and wherever a user requires the information in an appropriate format based on charateristics of the user at that instant. Personalization of information is also afforded by taking into account the history of user interactions with various applications and current real-time situations including "who is the current user, where the user is currently, and when the user is logged onto the system." A fast and scalable information prioritization subsystem is also utilized to incorporate intelligent agents coordinator opinion, user preferences, and history of user interactions. This processing removes much of the normal processing from an agent which allows the agents to be much more sophisticated and precise without compromising the system scalability. In addition, speech recognition and speech synthesis in combination with intelligent agent animated representation and tactile input provides for efficient, intuitive, and emotionally rewarding interaction with the system.
IPC 1-7
IPC 8 full level
G06F 17/30 (2006.01)
CPC (source: EP)
G06F 16/957 (2018.12)
Citation (search report)
See references of WO 0031656A2
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
DOCDB simple family (publication)
WO 0031656 A2 20000602; WO 0031656 A3 20001019; AU 1730200 A 20000613; CA 2350314 A1 20000602; CA 2350314 C 20100119; EP 1138006 A2 20011004; HK 1040557 A1 20020614; TW 486638 B 20020511
DOCDB simple family (application)
US 9927222 W 19991116; AU 1730200 A 19991116; CA 2350314 A 19991116; EP 99960412 A 19991116; HK 02101921 A 20020313; TW 88120146 A 20000211