EP 1145167 A3 20011219 - PROCESS MANAGEMENT GRAPHICAL USER INTERFACE, SYSTEM AND METHOD
Title (en)
PROCESS MANAGEMENT GRAPHICAL USER INTERFACE, SYSTEM AND METHOD
Title (de)
GRAPHISCHE BENUTZERSCHNITTSTELLE, SYSTEM UND VERFAHREN ZUR PROZESSVERWALTUNG
Title (fr)
INTERFACE GRAPHIQUE, SYSTEME ET PROCEDE DE GESTION DE PROCESSUS
Publication
Application
Priority
- CA 0000689 W 20000608
- US 34339199 A 19990630
Abstract (en)
[origin: WO0103023A2] A method, GUI and system for managing a process defined by a plurality of tasks capable of being completed by different users and intended to be executed in a particular order. The method includes displaying task elements corresponding to the tasks in the process, graphically identifying the task elements corresponding to tasks which have been completed and, if the user of the method is capable of completing the next uncompleted task, specially identifying the corresponding task element. These steps are repeated upon completion of the next uncompleted task. In this way, the progress of a process is tracked and the telco employee responsible for completing the next task in the process is alerted when the current task is completed, which achieves greater process efficiency, more reliable task execution and superior cost effectiveness.
IPC 1-7
IPC 8 full level
G06Q 10/00 (2006.01)
CPC (source: EP)
G06Q 10/10 (2013.01)
Citation (search report)
See references of WO 0103023A2
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
DOCDB simple family (publication)
WO 0103023 A2 20010111; WO 0103023 A3 20010802; AU 5380800 A 20010122; CA 2337933 A1 20010111; EP 1145167 A2 20011017; EP 1145167 A3 20011219
DOCDB simple family (application)
CA 0000689 W 20000608; AU 5380800 A 20000608; CA 2337933 A 20000608; EP 00938395 A 20000608