Global Patent Index - EP 1153503 A1

EP 1153503 A1 20011114 - METHOD AND SYSTEM FOR ENABLING RETURN TO SAME POSITION IN A REVIEW OF MESSAGES IN A VOICE MAIL SYSTEM USING TAG OR IDENTIFIER STORED IN THE VOICE MAIL SYSTEM

Title (en)

METHOD AND SYSTEM FOR ENABLING RETURN TO SAME POSITION IN A REVIEW OF MESSAGES IN A VOICE MAIL SYSTEM USING TAG OR IDENTIFIER STORED IN THE VOICE MAIL SYSTEM

Title (de)

VERFAHREN UND SYSTEM FÜR EINE VOICE MAIL BOX ZUR RÜCKEHR AN DIESELBE STELLE INNERHALB EINER NACHRICHT UNTER VERWENDUNG EINER MARKIERUNG

Title (fr)

PROCEDES ET SYSTEMES PERMETTANT UN RETOUR A LA MEME POSITION DANS L'ECOUTE DES MESSAGES D'UN SYSTEME DE MESSAGERIE VOCALE A L'AIDE D'UNE ETIQUETTE OU D'UN IDENTIFICATEUR MEMORISES DANS LE SYSTEME DE MESSAGERIE VOCALE

Publication

EP 1153503 A1 20011114 (EN)

Application

EP 00910337 A 20000225

Priority

  • US 0004766 W 20000225
  • US 12193299 P 19990226

Abstract (en)

[origin: WO0051327A1] Methods and systems for enabling a subscriber to interrupt a review of messages in a voice mail system (VMS), to make a call or take some other action, and to return to the same position as occupied at the time of interruption in the review of messages in the VMS. In response to an indication from the subscriber's communic ation to leave the review, an identifier is created to mark the position of the subscriber's communication in the review. The identifier is stored in the VMS. The VMS transmits a release message with respect to the subscriber's communication, the message including a copy of the identifier. The message may be a GR-1129 message including a remote operations (RO) parameter with the copy of the identifier. In response to the release message, a service control point (SCP) stores the copy of the identifier and causes whatever action is indicated in the message to be taken with respect to the subscriber's communication. In response to receipt of a release message from a network element other than the VMS, the SCP routes the subscriber's communication including the copy of the identifier to the VMS. The VMS uses the copy of the identifier with the identifier to place the subscriber's communication in the same position occupied previously in the review.

IPC 1-7

H04M 3/533; H04M 1/64; H04M 1/65; H04L 12/58; H04Q 3/00

IPC 8 full level

H04M 3/533 (2006.01); H04Q 3/00 (2006.01); H01L 23/522 (2006.01)

CPC (source: EP)

H04M 3/533 (2013.01); H04Q 3/0029 (2013.01); H01L 23/5227 (2013.01); H01L 2924/0002 (2013.01); H04M 3/53341 (2013.01); H04M 2207/12 (2013.01)

Citation (search report)

See references of WO 0051327A1

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 0051327 A1 20000831; AU 3244900 A 20000914; CA 2364802 A1 20000831; EP 1153503 A1 20011114

DOCDB simple family (application)

US 0004766 W 20000225; AU 3244900 A 20000225; CA 2364802 A 20000225; EP 00910337 A 20000225