Global Patent Index - EP 1155558 A1

EP 1155558 A1 20011121 - METHODS AND SYSTEMS FOR RELEASING A VOICE MAIL SYSTEM FROM A COMMUNICATION AND FURTHER PROCESSING THE COMMUNICATION

Title (en)

METHODS AND SYSTEMS FOR RELEASING A VOICE MAIL SYSTEM FROM A COMMUNICATION AND FURTHER PROCESSING THE COMMUNICATION

Title (de)

VERFAHREN UND VORRICHTUNGEN ZUM AUSLÖSEN DER VERBINDUNG ZU EINEM VOICE-MAIL-SYSTEM UND WEITERE VERBINDUNGSBEARBEITUNGEN

Title (fr)

PROCEDES ET SYSTEMES POUR LIBERER UNE COMMUNICATION D'UN SYSTEME DE MESSAGERIE VOCALE ET CONTINUER A TRAITER CETTE COMMUNICATION

Publication

EP 1155558 A1 20011121 (EN)

Application

EP 00915865 A 20000225

Priority

  • US 0004796 W 20000225
  • US 12188499 P 19990226

Abstract (en)

[origin: WO0051328A1] Methods and systems relating to a communication in an Advanced Intelligent Network from a caller to a subscriber's directory number where the communication has been terminated to a voice mail system (VMS) instead having been terminated to the subscriber's directory number. The methods and systems transfer the communication from the VMS so the VMS is no longer involved in the communication. A message indicating a release of the communication by the VMS is generated. The message also indicates an action to be taken regarding the communication such as a transfer to a different number. The action and related information may be provided in a remote operations parameter of a GR-1129 message. In response, directions are provided to carry-out the action. As a result, the communication is released from the VMS, and is acted upon without further involvement of the VMS.

IPC 1-7

H04M 3/533; H04M 3/58; H04Q 3/00

IPC 8 full level

H04M 3/533 (2006.01); H04M 3/58 (2006.01); H04Q 3/00 (2006.01); H04Q 11/04 (2006.01)

CPC (source: EP)

H04M 3/533 (2013.01); H04M 3/58 (2013.01); H04Q 3/005 (2013.01); H04Q 11/0457 (2013.01); H04Q 2213/13003 (2013.01); H04Q 2213/1305 (2013.01); H04Q 2213/13097 (2013.01); H04Q 2213/13103 (2013.01); H04Q 2213/13109 (2013.01); H04Q 2213/13176 (2013.01); H04Q 2213/13204 (2013.01); H04Q 2213/13209 (2013.01); H04Q 2213/13345 (2013.01); H04Q 2213/13377 (2013.01)

Citation (search report)

See references of WO 0051328A1

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 0051328 A1 20000831; WO 0051328 A9 20020314; AU 3706800 A 20000914; EP 1155558 A1 20011121

DOCDB simple family (application)

US 0004796 W 20000225; AU 3706800 A 20000225; EP 00915865 A 20000225