Global Patent Index - EP 1259910 A2

EP 1259910 A2 20021127 - SYSTEM AND METHOD FOR MEASURING AND REPORTING USER REACTIONS TO PARTICULAR WEB PAGES OF A WEBSITE

Title (en)

SYSTEM AND METHOD FOR MEASURING AND REPORTING USER REACTIONS TO PARTICULAR WEB PAGES OF A WEBSITE

Title (de)

SYSTEM UND VERFAHREN ZUM MESSEN UND MELDEN DER REAKTIONEN EINES BENUTZERS AUF BESTIMMTE WEB-SEITEN EINER WEB-SEITENSAMMLUNG

Title (fr)

SYSTEME ET PROCEDE PERMETTANT D'EVALUER ET DE RENDRE COMPTE DES REACTIONS D'UN UTILISATEUR FACE A DES PAGES PARTICULIERES D'UN SITE WEB

Publication

EP 1259910 A2 20021127 (EN)

Application

EP 00959650 A 20000830

Priority

  • US 0023875 W 20000830
  • US 38525699 A 19990830
  • US 59514100 A 20000614
  • US 59505000 A 20000614
  • US 59533700 A 20000614

Abstract (en)

[origin: WO0116841A2] A system (10) for measuring a user reaction to a particular web page (28) of a website (26) includes a viewable icon (50) that solicits a subjective reaction to the particular page (28) from a user (16) that has accessed the particular page (28). The system (10) further includes software associated with the icon (50) that receives the subjective user reaction for reporting to a website owner (12). Software associated with the icon (50) may be incorporated into software of the particular page (28). Software associated with the icon (50) may include a call to a directory containing a script that receives the user reaction. A reporting module (46) coupled to a database (36) containing user reaction information for each page (28) may generate reports (100) for communication to the website owner (12), each report (100) reflecting the subjective user reactions to one or more particular pages (28).

IPC 1-7

G06F 17/60

IPC 8 full level

G06F 3/0484 (2013.01)

CPC (source: EP)

G06F 3/04847 (2013.01)

Citation (search report)

See references of WO 0116841A2

Citation (examination)

DAVID FLANAGAN: "JavaScript: The Definitive Guide, 3rd edition, chapter 13", 30 June 1998 (1998-06-30), ISBN: 1-56592-392-8, Retrieved from the Internet <URL:http://oreilly.com/catalog/jscript3/chapter/ch13.html> [retrieved on 20140925]

Citation (third parties)

Third party :

  • SCOTT E. SAMPSON: "GATHERING CUSTOMER FEEDBACK VIA THE INTERNET: INSTRUMENTS AND PROSPECTS", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, vol. 98, no. 2, February 1998 (1998-02-01), pages 71 - 82, XP003035562
  • MCDONALD M.J. ET L: "MULTIMEDIA FEEDBACK SYSTEMS FOR ENGINEERING", ANS ROBOTICS AND REMOTE SYSTEMS 8TH INTERNATIONAL TOPICAL MEETING, 25 April 1999 (1999-04-25) - 29 April 1999 (1999-04-29), PITTSBURGH, PENNSYLVANIOA, USA, pages 1 - 7, XP003035563, Retrieved from the Internet <URL:HTTP://WWW.OSTI.GOV/SCITECH/BIBLIO/2828>

Designated contracting state (EPC)

AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

DOCDB simple family (publication)

WO 0116841 A2 20010308; WO 0116841 A8 20020919; AU 7093400 A 20010326; EP 1259910 A2 20021127

DOCDB simple family (application)

US 0023875 W 20000830; AU 7093400 A 20000830; EP 00959650 A 20000830