EP 1310112 A2 20030514 - A LOCATION-BASED SERVICE PROTOCOL
Title (en)
A LOCATION-BASED SERVICE PROTOCOL
Title (de)
ORTSABHÄNGIGES DIENSTPROTOKOLL
Title (fr)
PROTOCOLE DE SERVICE FONDE SUR LA POSITION
Publication
Application
Priority
- IL 0100679 W 20010723
- IL 13748300 A 20000725
Abstract (en)
[origin: WO0209337A2] A location based service data-communications protocol, the protocol including the steps: receiving a call from a communications device; discerning location-relevant information about a present location-cell of the communications device; by interrogating a database facility, finding at least one authorized support authority for the present location-cell; and routing the call to a support authority selected from the at least one support authority. The caller may presently be in a fixed location or may be mobile. For a fixed location caller, a preferred embodiment relates to customer services. For a mobile caller, a preferred embodiment relates to a cellular accompaniment service transaction model, to a mobile data-communications device initiated call for the service; wherein a combination of voice and digital accompaniment is provided to the caller in conjunction with caller location-based data - according to a respective degree of location based accuracy feasible for determining the caller location.
[origin: WO0209337A2] A location based service data-communications protocol (100), the protocol (100) including the steps of: receiving a call from a communications device (120); discerning location-relevant information about a present location-cell of the communications device (130); by interrogating a database facility, finding at least one authorized support authority for the present location-cell (140); and routing the call to a support authority selected from the at least one support authority (150). The caller may presently be in a fixed location or may be mobile. For a fixed location caller, a preferred embodiment relates to customer services. For a mobile caller, a preferred embodiment relates to a cellular accompaniment service transaction model, to a mobile data-communications device initiated call for the service; wherein a combination of voice and digital accompaniment is provided to the caller in conjunction with caller location-based data according to a respective degree of location based accuracy feasible for determining the caller location.
IPC 1-7
IPC 8 full level
H04L 12/28 (2006.01); H04M 3/523 (2006.01); H04Q 7/22 (2006.01); H04Q 7/38 (2006.01); H04W 4/02 (2018.01); H04W 4/029 (2018.01)
CPC (source: EP US)
H04M 3/42357 (2013.01 - EP); H04M 3/4872 (2013.01 - EP); H04W 4/02 (2013.01 - EP); H04W 4/029 (2018.01 - EP US); H04L 67/52 (2022.05 - EP); H04M 2242/15 (2013.01 - EP)
Designated contracting state (EPC)
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
DOCDB simple family (publication)
WO 0209337 A2 20020131; WO 0209337 A3 20020613; WO 0209337 B1 20021227; AU 8003201 A 20020205; EP 1310112 A2 20030514; EP 1310112 A4 20051019; IL 137483 A0 20010724
DOCDB simple family (application)
IL 0100679 W 20010723; AU 8003201 A 20010723; EP 01958314 A 20010723; IL 13748300 A 20000725