EP 1431960 B1 20101020 - Method and apparatus for managing dialog between user and agent
Title (en)
Method and apparatus for managing dialog between user and agent
Title (de)
Verfahren und Vorrichtung zur Dialogverwaltung zwischen Benutzer und Agent
Title (fr)
Procédé et dispositif pour la gestion de dialogue entre utilisateur et agent
Publication
Application
Priority
KR 20020078721 A 20021211
Abstract (en)
[origin: EP1431960A1] A method and apparatus for rapidly and precisely managing a dialog turn between a user and an agent by using speech information, facial expression information, and delay time information. The method of managing a dialog turn between a user and a spoken dialog system, comprises generating first dialog turn information using dialog information analyzed from a speech uttered by the user, generating second dialog turn information using facial expression information analyzed from a face image of the user, and determining a final dialog turn using the first and second dialog turn information, information on a status of the spoken dialog system, information on whether the user speech is input, and information on a no-answer time of the user. <IMAGE>
IPC 8 full level
G06F 3/16 (2006.01); G10L 15/22 (2006.01); G06F 3/01 (2006.01); G06T 7/20 (2006.01); G10L 15/00 (2006.01); G10L 15/18 (2006.01); G10L 15/24 (2006.01); G10L 15/28 (2006.01); H04M 3/493 (2006.01)
CPC (source: EP KR US)
G10L 15/00 (2013.01 - KR); G10L 15/22 (2013.01 - EP KR US); G10L 15/24 (2013.01 - EP US)
Designated contracting state (EPC)
DE FR GB
DOCDB simple family (publication)
EP 1431960 A1 20040623; EP 1431960 B1 20101020; DE 60334599 D1 20101202; JP 2004206704 A 20040722; JP 4401155 B2 20100120; KR 100580619 B1 20060516; KR 20040050928 A 20040618; US 2004122673 A1 20040624; US 7734468 B2 20100608
DOCDB simple family (application)
EP 03257771 A 20031210; DE 60334599 T 20031210; JP 2003413065 A 20031211; KR 20020078721 A 20021211; US 73223503 A 20031211