EP 1994495 A2 20081126 - PERFORMANCE OPTIMIZATION
Title (en)
PERFORMANCE OPTIMIZATION
Title (de)
LEISTUNGSOPTIMIERUNG
Title (fr)
PROCÉDÉS ET SYSTÈMES D'OPTIMISATION DE PERFORMANCE
Publication
Application
Priority
- US 2007002209 W 20070126
- US 76307006 P 20060127
- US 55600306 A 20061102
Abstract (en)
[origin: WO2007089606A2] In embodiments, the present invention relates to methods and systems for monitoring performance of employees, contractors and other agents employed to perform tasks on behalf of a company, business organization or other entity. In an embodiment, the present invention involves defining performance metrics that relate to achievement values. The achievement values are associated with defined performance levels. Performance statistics that relate to an agents performance are collected and compared to the achievement values to characterize an agent's performance within one of the performance levels. The performance level achieved by an agent and the compensation of the agent are graphically displayed, and in some embodiments used to determine compensation adjustments.
IPC 8 full level
G06Q 10/00 (2012.01)
CPC (source: EP)
G06Q 10/06 (2013.01)
Citation (search report)
See references of WO 2007089606A2
Designated contracting state (EPC)
AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC NL PL PT RO SE SI SK TR
DOCDB simple family (publication)
WO 2007089606 A2 20070809; WO 2007089606 A3 20071115; EP 1994495 A2 20081126
DOCDB simple family (application)
US 2007002209 W 20070126; EP 07717055 A 20070126