Global Patent Index - EP 3465459 B1

EP 3465459 B1 20210217 - ARTIFICIAL INTELLIGENCE-BASED NETWORK ADVISOR

Title (en)

ARTIFICIAL INTELLIGENCE-BASED NETWORK ADVISOR

Title (de)

NETZWERK-BERATER AUF BASIS KÜNSTLICHER INTELLIGENZ

Title (fr)

CONSEILLER DE RÉSEAU BASÉ SUR L'INTELLIGENCE ARTIFICIELLE

Publication

EP 3465459 B1 20210217 (EN)

Application

EP 17810935 A 20170607

Priority

  • US 201662346997 P 20160607
  • US 201715615688 A 20170606
  • US 2017036353 W 20170607

Abstract (en)

[origin: US2017353991A1] A network fix application may automatically determine a root cause of an issue with a wireless carrier network and generate a network fix prioritization to implement a solution for the root cause before receiving a customer or network trouble ticket. Initially, a data adaptor platform may receive performance data regarding user device and network components of a wireless carrier network from multiple data sources. The network fix application may analyze the performance data using a trained machine learning model to predict a root cause for the issue affecting the one or more user devices based on the symptoms indicated in the performance data. Additionally, the network fix application may analyze the performance data using another trained machine learning model to provide a network fix prioritization to implement a resolution for each predicted root cause in the most optimal order.

IPC 8 full level

H04L 12/24 (2006.01); G06Q 10/00 (2012.01); H04W 24/02 (2009.01); H04W 24/04 (2009.01); H04L 12/26 (2006.01)

CPC (source: EP RU US)

G06F 15/173 (2013.01 - RU); G06Q 10/20 (2013.01 - EP US); H04L 41/0631 (2013.01 - EP); H04L 41/147 (2013.01 - EP); H04L 41/16 (2013.01 - EP); H04W 24/02 (2013.01 - EP RU US); H04W 24/04 (2013.01 - EP RU US); H04L 41/065 (2013.01 - EP); H04L 43/045 (2013.01 - EP); H04L 43/08 (2013.01 - EP); H04L 43/16 (2013.01 - EP)

Designated contracting state (EPC)

AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR

DOCDB simple family (publication)

US 10708795 B2 20200707; US 2017353991 A1 20171207; EP 3465459 A1 20190410; EP 3465459 A4 20200101; EP 3465459 B1 20210217; ES 2866946 T3 20211020; JP 2019521427 A 20190725; RU 2018145323 A 20200709; RU 2018145323 A3 20201001; RU 2753962 C2 20210824; WO 2017214271 A1 20171214

DOCDB simple family (application)

US 201715615688 A 20170606; EP 17810935 A 20170607; ES 17810935 T 20170607; JP 2018563413 A 20170607; RU 2018145323 A 20170607; US 2017036353 W 20170607