EP 3660854 A4 20210421 - TRIAGE DIALOGUE METHOD, DEVICE, AND SYSTEM
Title (en)
TRIAGE DIALOGUE METHOD, DEVICE, AND SYSTEM
Title (de)
TRIAGEDIALOGVERFAHREN, -VORRICHTUNG UND -SYSTEM
Title (fr)
PROCÉDÉ, DISPOSITIF ET SYSTÈME DE DIALOGUE DE PRIORISATION
Publication
Application
Priority
- CN 201710507287 A 20170628
- CN 2018072098 W 20180110
Abstract (en)
[origin: US2019385739A1] A triage dialogue method, a device and a system are provided. The triage dialogue method includes: receiving triage dialogue content; dividing the triage dialogue content into a series of dialogue features, and generating dialogue feature vectors in one-to-one correspondence with the dialogue features; inputting the dialogue feature vectors into an encoder, and generating an intermediate representation vector through the encoder; determining whether the triage task is successfully completed according to the intermediate representation vector; and adjusting the triage dialogue policy according to the determination result of the triage task.
IPC 8 full level
G16H 50/20 (2018.01)
CPC (source: CN EP US)
G16H 50/20 (2018.01 - EP US); H04L 67/10 (2013.01 - CN); H04L 67/14 (2013.01 - CN); G16H 40/67 (2018.01 - US); H04L 67/10 (2013.01 - US)
Citation (search report)
- [I] US 8630875 B2 20140114 - ILIFF EDWIN C [US]
- [A] US 2017118336 A1 20170427 - TAPUHI TAMIR [IL], et al
- [A] US 2006135859 A1 20060622 - ILIFF EDWIN C [US]
Designated contracting state (EPC)
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
DOCDB simple family (publication)
US 10872697 B2 20201222; US 2019385739 A1 20191219; CN 109147930 A 20190104; EP 3660854 A1 20200603; EP 3660854 A4 20210421; EP 3660854 B1 20230816; WO 2019000905 A1 20190103
DOCDB simple family (application)
US 201816082031 A 20180110; CN 201710507287 A 20170628; CN 2018072098 W 20180110; EP 18758796 A 20180110