EP 3909230 A1 20211117 - SEMI-DELEGATED CALLING BY AN AUTOMATED ASSISTANT ON BEHALF OF HUMAN PARTICIPANT
Title (en)
SEMI-DELEGATED CALLING BY AN AUTOMATED ASSISTANT ON BEHALF OF HUMAN PARTICIPANT
Title (de)
HALBDELEGIERTER ANRUF DURCH EINEN AUTOMATISCHEN ASSISTENTEN IM NAMEN EINES MENSCHLICHEN TEILNEHMERS
Title (fr)
APPEL SEMI-DÉLÉGUÉ PAR UN ASSISTANT AUTOMATISÉ POUR LE COMPTE D'UN PARTICIPANT HUMAIN
Publication
Application
Priority
- US 202062992609 P 20200320
- US 2020029346 W 20200422
Abstract (en)
[origin: WO2021188126A1] Implementations are directed to using an automated assistant to initiate an assisted call on behalf of a given user. The assistant can, during the assisted call, receiving a request, from an additional user on the assisted call, for information that is not known to the assistant. In response, the assistant can render a prompt for the information and, while awaiting responsive input from the given user, continue the assisted call using already resolved value(s) for the assisted call. If responsive input is received within a threshold duration of time, synthesized speech, corresponding to the responsive input, is rendered as part of the assisted call. Implementations are additionally or alternatively directed to using the automated assistant to provide, during an ongoing call between a given user and an additional user, output that is based on a value requested by the additional user during the ongoing call.
IPC 8 full level
H04M 3/42 (2006.01); G06F 16/632 (2019.01); G06Q 10/02 (2012.01); H04M 1/725 (2021.01)
CPC (source: CN EP KR US)
G06F 3/0482 (2013.01 - US); G06F 16/90332 (2019.01 - EP KR); G10L 13/02 (2013.01 - CN); G10L 13/047 (2013.01 - US); G10L 15/22 (2013.01 - CN US); H04L 67/306 (2013.01 - US); H04M 1/72403 (2021.01 - EP KR); H04M 3/42204 (2013.01 - EP KR); H04M 3/4936 (2013.01 - CN US); H04M 3/5166 (2013.01 - CN); H04M 2201/39 (2013.01 - EP KR); H04M 2201/40 (2013.01 - EP KR); H04M 2250/74 (2013.01 - EP KR)
Designated contracting state (EPC)
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated extension state (EPC)
BA ME
DOCDB simple family (publication)
WO 2021188126 A1 20210923; CN 114631300 A 20220614; EP 3909230 A1 20211117; JP 2023501059 A 20230118; JP 2024020472 A 20240214; JP 7392128 B2 20231205; KR 102631797 B1 20240201; KR 20220106183 A 20220728; US 2022051664 A1 20220217
DOCDB simple family (application)
US 2020029346 W 20200422; CN 202080073684 A 20200422; EP 20725347 A 20200422; JP 2022520917 A 20200422; JP 2023196592 A 20231120; KR 20227021946 A 20200422; US 202016973597 A 20200422