(19)
(11)EP 3 668 072 A3

(12)EUROPEAN PATENT APPLICATION

(88)Date of publication A3:
29.07.2020 Bulletin 2020/31

(43)Date of publication A2:
17.06.2020 Bulletin 2020/25

(21)Application number: 19215045.6

(22)Date of filing:  10.12.2019
(51)International Patent Classification (IPC): 
H04M 7/12(2006.01)
(84)Designated Contracting States:
AL AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HR HU IE IS IT LI LT LU LV MC MK MT NL NO PL PT RO RS SE SI SK SM TR
Designated Extension States:
BA ME
Designated Validation States:
KH MA MD TN

(30)Priority: 12.12.2018 US 201816217363

(71)Applicant: Mitel Networks Corporation
Ottawa, ON K2K 2W7 (CA)

(72)Inventors:
  • Naidoo, Logendra
    Ottawa, Ontario K1S 0W8 (CA)
  • Anzarouth, Ralph
    Ottawa, Ontario K2J 2V3 (CA)
  • Gray, Thomas A.
    Mansfield, Québec (CA)

(74)Representative: McDougall, James et al
Venner Shipley LLP 200 Aldersgate
London EC1A 4HD
London EC1A 4HD (GB)

  


(54)DEVICES, SYSTEMS AND METHODS FOR COMMUNICATIONS THAT INCLUDE SOCIAL MEDIA CONTENTS


(57) Devices, systems and methods for communications that include social media clients are provided. In particular, a server operates a virtual client for communicating with clients of a social media server. The server receives a call request associated with a directory number of a call server, the call request to initiate a call associated with the directory number and a given client of the social media server. The server conducts the call by controlling: the virtual client to communicate with the given client, via the social media server; and the virtual client to communicate with a communication device associated with the directory number, via the call server. The server may also facilitate exchange of status updates between a given client of the social media server and the call server. The server may also facilitate calls between respective clients of different social media servers.







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Search report