Abstract  Description  Claims  Drawing  Search report  Cited references 

US4914590A   [0040] 

Intelligent virtual assistant   [0040] 
Using intelligent virtual agents to improve the customer experience: Brains before beauty   [0040] 
Introducing the bots landscape: 170+ companies, $4 billion in funding, thousands of bots   [0040] 
Facebook messenger takes another swipe at bots.   [0040] 
Aetna improves virtual customer experience   [0040] 
From New York: How intelligent assistants are cutting customer waiting times   [0040] 
The call center industry may come to an end soon ac- cording to some experts   [0040] 
Call centers predicted to disappear in 10 years   [0040] 
Natural language understanding system   [0040] 
The application of semantic classification trees to natural language understanding   [0040] 
Structured Probabilistic Modelling for Dialogue Management   [0040] 
Detection of user escalation in human- computer interactions   [0040] 
Customer satisfaction: a strategic review and guidelines for managers   [0040] 
Llt-polyu: identifying sentiment intensity in ironic tweets   [0040]