[0001] The present invention relates to electronic terminal apparatus, particularly but
not exclusively to a public information terminal on shop or office premises.
[0002] There are a wide variety of self-service electronic terminals in public use, ranging
from information kiosks, which dispense public information via computer screens, through
to vending machines and the common cash dispenser. While vending machines and information
kiosks are usually only available within a building during opening hours, cash dispensers
are often mounted so that they can be used outside a building, providing the convenience
of a 24 hour a day service. It would be desirable to provide such convenience in relation
to information kiosks and other types of terminal. However, as with cash dispensers,
the problem is the need to keep the operating parts of the terminal inside the building,
primarily for reasons of security, while allowing a user outside the building to access
the terminal.
[0003] The traditional solution to this problem is also an expensive one. It generally involves
incorporating the terminal directly into the building at the time of construction,
or modifying the existing structure of the building so that an input module is available
outside while retaining the bulk of the terminal within the building. In the case
of offices and shops with a glass frontage, this involves cutting a hole in the glass
to accomodate the relevant parts of the terminal, for example, a card reader for receiving
a credit or other card. As well as being an expensive procedure, this may limit both
the location of the terminal and future changes which the owner might like to make
to the shop or office layout.
[0004] According to the present invention, there is provided electronic terminal apparatus
comprising an electronic terminal located on a first side of a partition, the terminal
having data input means accessible to a user from a second side of the partition,
wherein the partition is disposed between the data input means and the user while
the data input means is being used by the user.
[0005] Preferably, the partition separates the whole terminal from the user.
[0006] The data input means may comprise a non-contact card reader and the apparatus may
further incorporate a non-contact card writer.
[0007] Advantageously, the use of a non-contact card reader to input data into the terminal
from a card, without the need to insert the card into the terminal, obviates the need
to make structural changes such as holes in the existing frontage of the shop or office.
[0008] Where a user needs to receive goods, including information or cash, from the terminal,
for example as in a cash dispenser, a mounting hole need only be made for an output
part of the terminal, such as a printer or dispenser, rather than the whole terminal
as is conventional. As a result, since the card reader and other input units can be
kept behind a partition such as a toughened glass screen, the apparatus according
to the invention can also enhance the security of cash dispensers and other publicly
usable terminals.
[0009] Embodiments of the invention will now be described by way of example with reference
to the accompanying drawings, in which:
Figure 1 is a schematic diagram of an electronic terminal mounted in a shop window
in accordance with the invention;
Figure 2 is a schematic diagram showing the key components of the terminal, including
a control module;
Figure 3 is a schematic diagram of the control module shown in Figure 2; and
Figure 4 is a schematic flow diagram of a possible transaction using the apparatus
of Figure 1.
[0010] Referring to Figure 1, a terminal 1 is installed in a shop on or close to a glass
window 2 which acts as a partition to separate the inside of the shop from the outside.
A user 3 has a card 4, for example sized as a conventional credit card, which can
be placed against a card communication area 5 of the terminal 1 to exchange data with
the terminal 1.
[0011] Referring to Figure 2, the terminal 1 comprises a control module 6 which interfaces
with a non-contact card reader 7 located behind the communication area 5 shown in
Figure 1. The non-contact card reader 7 detects the presence of a card 4 and reads
information on it such as the identity of the user 3, for example using a known technique
such as scanning a bar code on the card 4. The card reader 7 can also use techniques
such as the scanning of a magnetic strip on the card 4. Alternatively, the card 4
is implemented using low power thin film technology and includes a microprocessor
controlled radio transmitter/receiver circuit which is capable of communicating with
a radio/transmitter receiver circuit in the card reader 7. The card reader 7 may be
a card reader/writer which is also capable of writing information to the card 4, again
by radio communication. For this purpose, the card 4 includes flash memory which is
capable of storing data without requiring a continuous power source. The card circuitry
may be powered by the energy of the radio transmitter circuit in the card reader/writer
7. For further information about the implementation of non-contact card reader/writer
systems, reference is directed to US-A-5 562 550 and EP-A-0 810 540.
[0012] The control module 6 also interfaces with and controls a CRT or LCD display 8, over
which a touch screen panel 9 is mounted. The touch screen panel 9 can be operated
through the glass window 2 as long as it is mounted in contact with the window 2.
The touch screen panel 9 can, for example, be a Microtouch touch screen which can
operate through a single glass layer between 8mm to 20mm thick. Alternatives to a
touch screen include the use of a television camera with recognition software to follow
finger movement without requiring actual contact. In this case, the terminal 1 can
be located further behind the partition 2.
[0013] The control module 6 is further connected to a LAN or other network 10, for example
to a store network which links a number of stores together and maintains customer
databases 11 including, for example, account information.
[0014] Referring to Figure 3, the control module 6 comprises a microprocessor 12, memory
13 and interface circuitry 14 as would be found in a conventional computer. The functions
of controlling the various modules including card reader 7 and display 8 are implemented
in a control program stored in the memory 13.
[0015] Referring again to Figures 1 and 2, when the user 3 first approaches the terminal
1, he or she presses on the glass 2 which is in contact with the touch screen panel
9 mounted to the display 8, to select one of a number of options displayed on the
display 8. For example, assuming that the terminal 1 is designed to operate with a
store card 4 enabling the store's customers to make purchases at that store, the display
8 may give the option of "check account balance". Pressing on the glass 2 above this
option contacts the touch screen 9 and displays a message "Place card against card
reader". The customer 3 then holds his or her card 4 against the communication area
5 as before. After verifying the customer details, the terminal 1 displays the account
balance on the display 8 together with further options depending on the use being
made of the terminal 1.
[0016] An example of operation of the terminal apparatus is set out in Figure 4. The terminal
1 may be configured for use with a pre-paid card 4 which can periodically be recharged
with cash at suitable terminals, or by direct transfer from the customer's bank account.
The card can then be used to buy items from any shop equipped with a suitable terminal
1, for direct delivery to the customer's home, details of which are stored on the
card 4. The customer 3 therefore selects "Display catalogue" on the touch screen 9
(s1). The customer 4 then selects an item (s2). The display 8 then instructs the customer
3 to place his or her card 4 against the card reader/writer communication area 5 (s3).
The customer 3 places his card on the area 5 (s4) and the control module 6 instructs
the card reader/writer 7 to read the customer name and address and available credit
details (s5). The control module 6 then deducts the price of the selected item from
the available credit and calculates the credit remaining (s6). If the remaining credit
is less than zero (s7), indicating insufficient funds to purchase the selected item,
the control module 6 instructs the display 8 to display a suitable "insufficient funds"
message (s8) and then terminates the transaction (s9) without further action. If the
available funds are found to be sufficient (s7), then the control module 6 instructs
the card reader/writer 7 to write back the remaining credit to the card 4 (s10), ready
for another transaction. The control module 6 also sends the appropriate instructions
via the store network 10 to a central warehouse facility (not shown) to dispatch the
goods to the customer 3 (s11).
[0017] It will be appreciated that the invention can be applied to a wide variety of terminal
and transaction types and is not limited to application in commercial premises.
1. Electronic terminal apparatus comprising:
an electronic terminal (1) located on a first side of a partition (2), the terminal
(1) having data input means (7, 9) accessible to a user (3) from a second side of
the partition (2), wherein the partition (2) is disposed between the data input means
(7, 9) and the user (3) while the data input means (7, 9) is being used by the user
(3).
2. Apparatus according to claim 1, wherein the partition (2) separates the terminal (1)
from the user (3).
3. Apparatus according to claim 1 or 2, wherein the data input means comprises a non-contact
card reader (7).
4. Apparatus according to any preceding claim, wherein the terminal (1) includes a non-contact
card writer (7).
5. Apparatus according to claim 3 or 4, including means (6) for controlling the card
reader and/or card writer (7).
6. Apparatus according to any preceding claim, wherein the data input means includes
a touch screen (9).
7. Apparatus according to any preceding claim, wherein the partition (2) separates the
inside of a building from the outside.
8. Apparatus according to claim 7, wherein the partition comprises a window (2) in the
building.
9. Apparatus according to any preceding claim, wherein the terminal (1) includes a display
(8) for displaying information to the user (3).
10. Apparatus according to any preceding claim, comprising an information kiosk.
11. Apparatus according to any one of claims 1 to 9, wherein the terminal (1) includes
means for dispensing goods to a user (3).
12. Apparatus according to any one of the preceding claims, including means for operating
the terminal (1) from the second side of the partition (2).
13. Apparatus according to claim 12, wherein the terminal operating means comprises a
card (4) for use with a non-contact card reader and/or writer (7).
14. Apparatus according to claim 13, wherein the card (4) communicates with the card reader
(7) by radio communication.
15. Apparatus according to claim 13 or 14, wherein the card (4) receives power from the
card reader (7).