(19)
(11) EP 1 734 447 A3

(12) EUROPEAN PATENT APPLICATION

(88) Date of publication A3:
04.11.2009 Bulletin 2009/45

(43) Date of publication A2:
20.12.2006 Bulletin 2006/51

(21) Application number: 06020448.4

(22) Date of filing: 17.11.1999
(51) International Patent Classification (IPC): 
G06F 9/50(2006.01)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

(30) Priority: 30.09.1999 US 408598

(62) Application number of the earlier application in accordance with Art. 76 EPC:
99960427.5 / 1224545

(71) Applicant: Automated Business Companies
Irving, TX 75062 (US)

(72) Inventor:
  • Freeny, Charles C.
    Dallas TX 75243 (US)

(74) Representative: Ebner von Eschenbach, Jennifer et al
Ladas & Parry LLP Dachauerstrasse 37
80335 München
80335 München (DE)

   


(54) Method for providing a service to permit customer interface units to control personal computers in other locations


(57) A customer service control unit operated on the Internet by a service provider receives customers' connection requests having passwords from customer interface units. A service center control unit checks the passwords. The customer interface units are connected to personal computers to permit the customer interface units to remotely operate the personal computers.







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