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(11) | EP 1 734 447 A3 |
(12) | EUROPEAN PATENT APPLICATION |
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(54) | Method for providing a service to permit customer interface units to control personal computers in other locations |
(57) A customer service control unit operated on the Internet by a service provider receives
customers' connection requests having passwords from customer interface units. A service
center control unit checks the passwords. The customer interface units are connected
to personal computers to permit the customer interface units to remotely operate the
personal computers.
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