[0001] The present invention pertains to establishments catering to drive-up, automobile
service, such as restaurants that dispense food through drive-up windows.
[0002] Many restaurants provide drive-in service. Typically, an establishment provides one
or more dispensing windows and an order taking station. A single traffic lane is provided
past the order station and the dispensing window or windows, such that automobiles
drive up, place their orders at the order station and pick up their order at a dispensing
window.
[0003] This typical arrangement inevitably creates traffic bottlenecks in moving cars from
the order station and past a plurality of dispensing windows, particularly when a
larger order has to be filled.
[0004] Some drive-up service establishments increase traffic flow by providing multiple
ingress/egress lanes, with a dispensing station associated with each lane, as is typically
the case with drive-up bank teller operations. To accommodate remote dispensing stations,
a pneumatic or other document transfer system is provided between a main building
and each remote teller station. An example of such a system in the food industry is
US Patent No 4 311 211, which discloses a packaged food delivery system having multiple
ingress and egress lanes with remote dispensing stations; packaged food is transported
from a central building to remote dispensing stations using an overhead electrically
driven carrier for transporting a gimballed tray carrying money and foodstuffs.
[0005] The use of multiple remote dispensing stations is disadvantageous in several respects
for restaurants and other such establishments. In particular, they are not cost effective
in their use of land and their order delivery systems are expensive and unsuited to
transporting restaurant food orders.
[0006] To provide advantages over prior art service establishments catering to drive-in
food or other commodity dispensing, the objects of the present invention are:
1. To provide an establishment that facilitates dispensing food or other commodities
to customers in automobiles from drive-up dispensing stations.
2. To provide such an establishment designed such that multiple egress lanes can be
arranged to facilitate independent egress from any of multiple dispensing windows
so as to significantly reduce traffic bottlenecks, thereby increasing traffic flow
and cash flow through faster service.
[0007] Briefly, the present invention provides a drive-up service establishment having two
sides joined in a curved segment. One dispensing station is located on the curved
segment, and an additional dispensing station is located on one or both of the adjacent
sides. Multiple egress lanes are arranged such that automobiles may egress from any
dispensing station even though automobiles are parked at the other dispensing station.
Providing a curved segment, with a dispensing station located on the curved segment,
greatly facilitates the use of multiple egress lanes such that order dispensing and
traffic flow is greatly facilitated, thereby increasing sales volume.
[0008] The present invention will be further described, by way of example, with reference
to the accompanying drawing, the single Figure of which shows an overhead plan view
of a drive-up service establishment embodying the invention with a dispensing station
located on a curved segment with multiple egress lanes.
[0009] The illustrated embodiment is shown as a restaurant service establishment that provides
drive-up order dispensing through multiple windows typically staffed by restaurant
personnel. Of course, other arrangements could be used to dispense food or other commodities.
[0010] The Figure shows a service establishment 10 that includes side walls 10A and 10B
joined by a curved wall segment 10C. Multiple dispensing stations (in this case windows)
are provided, with a window WA located on side 10A, a window WB located on side 10B,
and a window WC located approximately medial the curved segment 10C. Each window is
adapted for dispensing food orders to automobiles that park adjacent the windows.
[0011] A single ingress lane 20 is provided by which automobiles can obtain drive-up service
by placing an order at a menu/order station 30. The orders are then picked up at one
of the three dispensing windows WA, WB or WC. A second menu/order station 32 permits
two orders to be taken at a time.
[0012] After receiving an order at one of the dispensing windows, an automobile exits the
service establishment through one of egress lanes 40A, 40B or 40C defined by partial
painted stripes 41 and curbs 42. Egress lane 40A is accessible to automobiles exiting
window WA even though an automobile may be parked at window WC. Egress lane 40C is
accessible to an automobile exiting window WC even though an automobile is parked
at window WB. Egress lane 40B is accessible to automobiles exiting window WB.
[0013] In operation, automobiles placing orders at the menu/order stations 30/32 can drive
ahead to either dispensing windows WA, WB or WC. Once an order is filled and paid
for, the automobile exits the service establishment via its assigned egress lane 40A,
40B or 40C, unaffected by other automobiles parked at the other dispensing windows.
[0014] Providing a dispensing window WC on curved segment 10C is an important aspect of
the invention, as are the arrangement of the multiple egress lanes. This arrangement
represents a significant improvement over current building designs for service establishments
in terms of smooth traffic flow and the ability to provide multiple egress lanes.
[0015] Another significant advantage of the present design for a service establishment is
its flexibility in providing improved traffic flow. For example, window WB can be
reserved for large orders, with windows WA and WC being used for smaller orders that
can be filled more quickly. In that regard, window WB can be located such that a second
automobile can stop behind the automobile at window WB without constricting exit from
window WC via egress lane 40C.
[0016] While the invention has therefore been described with respect to a preferred embodiment,
changes can be made within the scope of the claims. For example, additional dispensing
windows may be provided, or one dispensing window can be eliminated (or closed down).
If only two dispensing windows are used, eliminating window WA will also eliminate
the need for egress lane 40A, thereby conserving space.
1. A service establishment for dispensing food or other commodities to customers in
automobiles comprising: a building (10) having two non-parallel walls (10a,10b) with
at least one dispensing station (WA) located in at least one (10b) of said non-parallel
walls; an automobile ingress lane (20) by which all automobiles can access the or
each said dispensing stations (10b,10c), said ingress lane having a width which will
accommodate only a single automobile at a time and an egress lane (40B) accessible
from said dispensing station (WB), an area being provided immediately adjacent each
said dispensing station for accommodating an automobile to receive commodities from
said dispensing station, characterised in that said non-parallel walls are joined
together by a curved wall (10c); a central dispensing station (WC) for dispensing
commodities is located approximately medial said curved wall; and two egress lanes
(40B,40C) are provided, one egress lane (40B) being parallel to said one wall (10b)
and the other egress lane (40C) being a central egress lane generally tangential,
at least initially, to a portion of said curved wall (10c) accessible from at least
said central dispensing station (WC), said egress lanes having a width which will
accommodate only a single automobile at a time, each said area being disposed out
of the path of any egress lane other than the egress lane from that particular area,
whereby automobiles at either said dispensing stations may egress via their respective
egress lanes by proceeding in a substantially straight-forward direction even though
an automobile is parked at the other dispensing station.
2. A service establishment as claimed in claim 1, characterised in that a further
dispensing station (WA) is provided located in the other (10a) of said non-parallel
walls of said building; and a third egress lane (40A) is provided from said further
dispensing station (WA) and has a width which will accommodate only a single automobile
at a time, this third egress lane being positioned such that an automobile at said
further dispensing station may egress via said third egress lane by proceeding in
a substantially straight-forward direction even though automobiles are parked at the
other dispensing stations.