[0001] This invention relates to postage meters and in particular to the installation of
postage meters and initiation of such meters for use by a customer of a postal service.
[0002] Traditionally the installation of postage meters at a customer's premises has involved
progressing through prolonged set procedures by the supplier of the postage meter,
the customer who is to be the user of the meter and the postal authority. A typical
procedural sequence is illustrated by the flow chart of Figure 1. After receipt of
an order by the supplier of a postage meter from a customer, the supplier checks the
credit status of the customer to ensure that it is satisfactory for the equipment
ordered. If the credit status is not satisfactory, the supplier declines to accept
the order. However if the credit status is satisfactory the supplier initiates a number
of procedures to satisfy the order. One procedure is to place an order on the manufacturer
or supplier of the postage meter for the supply and despatch of the equipment ordered.
The meter despatched does not have dies for printing the franking impression installed
in the meter so that at this stage the meter is unable to be used for franking mail
items. Another procedure is to advise those responsible for service of the equipment
in the field that the equipment is to be supplied to the customer and to order the
supply of printing dies specifically for this customer. A further necessary procedure
is for the supplier to request, from the postal authority, a licence permitting the
customer to use the postage meter proposed to be supplied. In response to this request
the postal authority checks that the credit status of the customer is satisfactory
with regard to the postal authority's requirement in respect of use of postage meters.
If the postal authority considers the credit status of the customer to be unsatisfactory,
the postal authority declines to issue a licence and advises the supplier to this
effect. Upon receipt of this advice from the postal authority the supplier stops despatch
of the meter, recovers the meter from the customer or declines to supply the meter
depending upon the time of receiving this advice in relation to the progressing of
the supply of the meter. However if the postal authority considers the credit status
of the customer to be satisfactory, the postal authority advises the local office
of the authority and the centre which will be responsible for re-setting the meter
with credit funding that a licence is to be issued to the customer. The postal authority
likewise advises the supplier of the issue of the licence. When the equipment has
been despatched and is on site at the premises of the customer and the dies are available
and the licence has been issued, the dies are despatched to a representative of the
supplier who then visits the customer's premises to install the dies on the meter
to enable use of the meter by the customer.
[0003] It will be appreciated that these procedures are to be carried out by different organisations
and need to be carefully coordinated in order to ensure that the delay between receipt
of an order and the installation of a postage meter ready for use by the customer
is not unduly long. Customers who are not acquainted with postage meters and the procedures
for installing them for use are frequently confused and perplexed by the sequence
of events. For this reason; the procedure for obtaining a licence is preferably initiated
by the supplier who is familiar with the procedure and is better able to coordinate
field service personnel with the supply of the equipment. Since the meter 15 despatched
without the dies specific for that customer it cannot be used and hence despatch of
the meter may be effected concurrently with the procedure requesting a licence thereby
assisting in reducing the time taken for installation of the meter.
[0004] According to the invention a method of providing and installing a postage meter for
use in franking mail items at a location, said postage meter including electronic
circuits for carrying out accounting and control functions under the control of program
routines and a printing device operable by said electronic circuits for printing franking
impressions on mail items, is characterised during manufacturing of the postage meter
by the steps of providing in the electronic circuits of the meter a non-volatile storage
device storing a flag; said electronic circuits being inhibited from operating said
printing device when said flag is set and being capable of operating said printing
device to print franking impressions when the flag is un-set; un-setting of said set
flag being effected only by entry to said electronic circuits of an electronic key;
storing a meter identification in said non-volatile storage device; and
setting said flag to inhibit operation of the electronic circuits from operating said
printer to print franking impressions; and
after receipt of the postage meter by a user the steps of:-
entering said electronic key to said electronic circuits; and
operating the electronic circuits under the control of an installation routine to
utilise the entered electronic key to access the flag and to unset the flag to enable
the electronic circuits to be operated to carry out and control postage metering.
[0005] The invention will be described with reference by way of example to the drawings
in which:-
Figure 2(a) is a flow chart of a simplified procedure for installation of a postage
meter,
Figure 2(b) is a flow chart illustrating in more detail the installation routine of
the postage meter,
Figure 3 is a block diagram of a postage meter, with an integral printing device,
in communication with a remote computer, and
Figure 4 is a block diagram of a postage meter and separate printing device controlled
by the meter.
[0006] In a simplified procedure illustrated by the flow chart of Figure 2(a), the supplier
of the postage meter undertakes the licensing procedure and the postage meter is despatched
complete with printing dies to the customer. As may be seen from Figure 2, upon receipt
of an order the supplier checks the credit status of the customer not only in respect
of payment for the supply of the equipment but also in respect of payment to the postal
authority for value of postage to be used in operation of the meter. If the credit
status check is not satisfactory in both respects, the supplier declines to accept
the order. On the other hand if the credit check is satisfactory in both respects
the supplier initiates the processing of the simplified procedures to meet the order.
The supplier places an order for supply of the equipment on the supplier's factory
and advises the field service representative that the equipment is to be supplied.
In addition the supplier issues a licence in respect of the equipment for the customer
and transmits on line to the postal authority computer data containing details of
the customer and meter identification. It will be appreciated that to prevent unauthorised
and possibly fraudulent transmission of much data to the postal authority computer,
the data is transmitted in a secure manner for example by encryption and the inclusion
of a secure code in the transmitted data. The data transmission protocol includes
data checking and re-transmission of the data in the event of error or transmission
failure. Upon successful receipt of `he data the postal authority computer returns
an acknowledgement signal to the supplier. Usually the transmission of this data will
be to a central postal authority computer and the postal authority will then disseminate
the data to a local postal authority office and a resetting centre as required.
[0007] The supplier despatches the postage meter complete with dies. The secure housing
of the meter, containing the accounting circuits and other elements required to be
protected, is sealed with security seals to prevent unauthorised tampering. The meter
is despatched with all documents required for instruction of a customer in the installation
and use of the meter. Accordingly the customer receives the meter ready to be powered
and used. However as will be described hereinafter, a licence flag is set to prevent
use of the meter for franking operations.
[0008] Referring now to Figure 3, the postage meter comprises a microprocessor 10 operable
under program routines stored in a read only memory (ROM) 11 to carry out accounting
and control functions in the meter. A keyboard 12 is provided to enable a user to
input data and control signals to the microprocessor and a display device 13 displays
information to assist the user in use of the meter. Non-volatile memory devices 14,
15 are provided for storage of accounting data and a random access memory 16 is provided
as a working store for the microprocessor. The non-volatile memory devices 14, 15
provide a descending register for storing a value of credit available for use in franking,
an ascending register for storing an accumulated value of postage used, and registers
for an items count of the number of franking impressions printed and a high items
count of the number of items franked with a value above a predetermined value. As
is well known in the postage meter art, the registers are replicated in each of the
memory devices 14; 15 in order to maintain integrity of the accounting data in the
event of a fault. The meter includes a printing device 17 which may be a print drum
with print wheels settable by operation of the microprocessor for printing franking
impressions including selected values of postage. Communication with a remote device
such as a computer 18 is enabled by means of an input/output connector 19 in the wall
of the secure housing 20 of the meter which is connected to the microprocessor via
an input/output interface 21. During manufacture of the postage meter, a meter identification
code, which may a licence number, is written into the non-volatile memory 14, 15 and
a licence flag is set in a storage location of the non-volatile memory. Access to
the storage location storing the licence flag is protected by a secure electronic
key. When the licence flag is set, the meter is disabled and cannot be used although
information can be displayed on the display device. Thus while the licence flag is
set the meter cannot be used for franking mail items and credit cannot be entered
in the descending credit register. The flag can be unset only by receipt of the secure
electronic key which permits access to the storage location containing the flag.
[0009] It is to be understood that protection of access to the storage location containing
the licence key prevents the key being unset except when the secure electronic key
is utilised to access the storage location. However, the storage location can be accessed
to determine the state of the flag without the use of the secure key. Thus when a
user attempts to use the postage meter for franking operations, the microprocessor
first determines the state of the flag and if the flag is set the microprocessor terminates
operation of the meter and returns to a standby mode. However if the flag is determined
to be in the unset state, the microprocessor proceeds with program routines for carrying
out a franking operation.
[0010] When the postal authority computer has acknowledged receipt of data relating to the
customer and the postage meter, the meter can be installed at the customer's premises
by the customer as soon as it is received by the customer. Communication is established
between the postage meter and the supplier's computer 18. This is achieved by connecting
the input/output connector 19 via a modem 22 to the telephone communications network
23. This may be initiated by the customer dialling the telephone number of the supplier's
computer or may be initiated by a service representative. The supplier's computer
checks that communication has been established with the meter and transmits a message
or sequence of messages to unset the meter licence flag to enable the meter for normal
use. The meter installation routine is illustrated by the flow chart of Figure 2(b).
The transmission from the supplier's computer contains an application code relating
to meter installation and meter identification in unprotected format together with
a secure data block containing the secure key. The key is encrypted using a non-linear
algorithm containing, for example, a random number table. The algorithm is unique
to the supplier and installation procedure. A different algorithm is used in respect
of other remote services such as credit re-setting by postal authorities.
[0011] Upon receipt of the application code from the computer, the microprocessor enters
an installation routine and checks the received meter identification with an identification
stored in the memory of the meter. If the result of the check is positive the microprocessor
decrypts the secure data block containing the secure electronic key. This key Is compared
with an electronic key stored in the meter and if the comparison is successful the
microprocessor is enabled to access the storage location containing the flag and thence
to unset the licence flag. Upon the licence flag being unset the meter is then in
a condition to permit normal usage of the meter for franking and for resetting of
credit value in the descending register. If either the meter identification check
or the comparison of the electronic key is unsuccessful, the installation routine
is terminated and may be re-initiated. After a predetermined number of attempts at
installation have failed, the installation routine is inhibited and cannot be re-initiated
until the equipment has been examined by a service representative.
[0012] In the event of a communication failure between the meter and the supplier's computer
or failure to unset the licence flag, the installation procedure and the communication
link is terminated. After a predetermined interval the installation procedure is re-initiated.
If the second attempt to install the meter fails, a visit is made by the service representative
to the customer's premises to check the equipment.
[0013] If desired, the customer may enter a key sequence on the keyboard of the meter prior
to connecting the meter on-line to the supplier's computer. This entered key sequence
instructs the microprocessor to display prompts on the display device to assist the
customer in carrying out any operations required for installation of the meter particularly
if the first initiated communication and installation procedure should fail. Instead
of installing the meter by means of remote communication with the supplier's computer,
the installation may be accomplished by the customer keying in manually a secure code
on the keyboard of the meter. This secure code would contain the secure electronic
key to unset the licence flag and the customer may additionally be required to key
in data identifying the meter. The secure code keyed in manually may be a truncated
section of the secure code which would be transmitted direct to the meter over the
telephone network by the supplier's computer. The installation procedure would be
inhibited after a predetermined number of attempts in which codes not recognised by
the meter are entered.
[0014] Transmission protocols for the secure transmission of data are described in our European
patent application No. 89313220.9. These protocols may be used for the secure transmission
of data in the installation procedure described hereinbefore.
[0015] While hereinbefore, the postage meter has been described as having a printing device
such as a print drum requiring printing dies to print the fixed invariable portions
of the franking impression, it is to be understood that other printing devices may
be used. Instead of a print drum carrying printing dies and having settable print
wheels for printing variable information such as the postage amount and the date of
franking, a digital printing device may be used. Typically such printing devices print
dots in selected positions along a row in a succession of printing cycles whereby
the fixed and variable data is printed row by row to build up a complete franking
impression as the mail item is fed past the printing device.
[0016] The non-volatile memory devices 14, 15 of the meter for storing accounting data,
meter identification and the licence flag may be volatile random access memory devices
powered by long life battery to ensure that data stored therein is retained even when
the meter is not powered or the memory devices may be non-volatile devices such as
E²PROM which retain data even in the absence of power.
[0017] Hereinbefore, the printing device 17 of the postage meter has been described as a
print drum with print wheels settable for printing franking impressions with selected
values of postage. Such print drums carry one or more printing dies on the peripheral
surface thereof which print invariable portions of the franking impression as determined
by the postal authority and a logo or other material as may be required by the user
of the postage meter. The drum printing devices are manufactured as an integral part
of the postage meter.
[0018] Instead of using a drum printing device for printing the impression, other types
of printing device may be used. Such printing devices include dot matrix printers
in which a line of printing elements are operated selectively to print dots in selected
positions in a line and are repetitively and selectively operated to build up the
required impression line by line. Printing devices operating in this manner include
thermal, ink jet or optical printing devices. Instead of a line of printing elements,
the ink jet and optical printing devices may utilise a single element and a scanning
system to traverse an ink trajectory or optical beam across an area in which printing
is to be effected.
[0019] In some configurations of franking machine, as illustrated by Figure 4, it may be
desired to house the printing device 17 separately from the postage meter which enables
the printing device to be positioned at a location convenient for handling mail items
while the postage meter is located at a different location which is convenient for
operation thereof and does not interfere with or impede the handling of the mail items.
When this is desired the printing device 17 is controlled remotely by the postage
meter and is coupled to the meter either by electric cable 24 or by signals transmitted
by radiation.
1. A method of providing and installing a postage meter for use in franking mail items
at a location, said postage meter (20) including electronic circuits (10) for carrying
out accounting and control functions under the control of program routines (11) and
a printing device (17) operable by said electronic circuits for printing franking
impressions on mail items, characterised during manufacturing of the postage meter
by the steps of :-
providing in the electronic circuits (10) of the meter (20) a non-volatile storage
device (14, 15) storing a flag; said electronic circuits (10) being inhibited from
operating said printing device (17) when said flag is set and being capable of operating
said printing device to print franking impressions when the flag is un-set; un-setting
of said set flag being effected only by entry to said electronic circuits of an electronic
key; storing a meter identification in said non-volatile storage device (14, 15);
and
setting said flag to inhibit operation of the electronic circuits (10) from operating
said printer (17) to print franking impressions; and
after receipt of the postage meter (20) by a user the steps of:-
entering said electronic key to said electronic circuits (20); and
operating the electronic circuits (20) under the control of an installation routine
(11) to utilise the entered electronic key to access the flag and to unset the flag
to enable the electronic circuits to be operated to carry out and control postage
metering.
2. A method as claimed in claim 1 further characterised after receipt of the postage
meter by the user the steps of entering a meter identification signal and comparing
said meter identification signal with said stored meter identification and only in
response to the identification corresponding to the identification signals continuing
with the step of utilising the electronic key to access the flag.
3. A method as claimed in claim 1 or 2 further characterised in that the electronic key
is entered in the postage meter in a secure data block and the electronic circuits
(20) are operable to retrieve the key from the data block.
4. A method as claimed in any preceding claim further characterised in that after receipt
of the postage meter (10) by the user the meter is connected to a remote computer
(18) via a communication link (23) and the meter identification signal and electronic
key are transmitted by the computer to the postage meter.
5. A method as claimed in any preceding claim further characterised in that the printing
device (17) is supplied as an integral part of the postage meter (20).
6. A method as claimed in any one of claims 1 to 4 further characterised in that the
printing device (17) is supplied as a unit separate from the postage meter (20) and
is controllable remotely by the electronic circuits (10) of the postage meter to print
franking impressions.