(19)
(11) EP 0 725 524 A3

(12) EUROPEAN PATENT APPLICATION

(88) Date of publication A3:
08.10.1997 Bulletin 1997/41

(43) Date of publication A2:
07.08.1996 Bulletin 1996/32

(21) Application number: 96300129.2

(22) Date of filing: 08.01.1996
(51) International Patent Classification (IPC)6H04M 3/38, H04M 3/54, H04M 3/42
(84) Designated Contracting States:
DE FR GB

(30) Priority: 06.01.1995 US 369376

(71) Applicant: Mashinsky, Alex
New York, New York 10028 (US)

(72) Inventor:
  • Mashinsky, Alex
    New York, New York 10028 (US)

(74) Representative: Beresford, Keith Denis Lewis 
BERESFORD & Co. 2-5 Warwick Court High Holborn
London WC1R 5DJ
London WC1R 5DJ (GB)

   


(54) Automated access telephone system


(57) Computerized switching system provides a method of connecting a caller and a called party or target by a manual or automated dialer by informing a control station of a PIN or ID number and optionally the service type, and having the call routed based on pre-programmed numbers provided by the called party. The call is routed to a destination that may be based on many factors, including the hour of day, priority of call, service type, destination and origination of caller and other programmed commands. The called party has the ability to administer the routings and direct all call flows, including destination, scanning originator, time, etc. A dialer service pre-programmed with access and PIN numbers may be used to automate these procedures.







Search report