SERVICE MANAGEMENT OPERATION AND SUPPORT SYSTEM AND METHOD - Patent 0813715

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EP 0 813 715 A1

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(43)	Date of publication:
	29.12.1997 Bulletin 1997/52

(21)	Application number: 96907077.0

(22)	Date of filing: 22.02.1996

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International Patent Classification (IPC):

G06F 13/ 00^{( . )}
H04Q 3/ 00^{( . )}

H04M 3/ 42^{( . )}
H04Q 3/ 545^{( . )}

(86)	International application number:
	PCT/US1996/002273

(87)	International publication number:
	WO 1996/027835 (12.09.1996 Gazette 1996/41)

(84)	Designated Contracting States:
	DE FR GB IT SE

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Priority:

06.03.1995 US 19950399275

(71)	Applicant: BELL COMMUNICATIONS RESEARCH, INC.
	Morristown, New Jersey 07960-6438 (US)

(72)	Inventor:
	FURKA, James, Francis Somerset, NJ 08873 (US)

(74)	Representative: Dubois-Chabert, Guy, et al
	Société de Protection des Inventions 25, rue de Ponthieu 75008 Paris 75008 Paris (FR)

(54)	SERVICE MANAGEMENT OPERATION AND SUPPORT SYSTEM AND METHOD