(19)
(11) EP 0 843 291 A3

(12) EUROPEAN PATENT APPLICATION

(88) Date of publication A3:
22.12.2004 Bulletin 2004/52

(43) Date of publication A2:
20.05.1998 Bulletin 1998/21

(21) Application number: 97305198.0

(22) Date of filing: 14.07.1997
(51) International Patent Classification (IPC)7: G07F 19/00, G06F 17/60
(84) Designated Contracting States:
AT BE CH DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

(30) Priority: 30.08.1996 GB 9618110

(71) Applicant: NCR International, Inc.
Dayton, Ohio 45479 (US)

(72) Inventors:
  • Patterson, David
    Dundee DD2 1BQ (GB)
  • Coutts, Michael G.
    Birkhill, Dundee DD2 5RJ (GB)

(74) Representative: Williamson, Brian et al
NCR Limited International Patent Department 206 Marylebone Road
London NW1 6LY
London NW1 6LY (GB)

   


(54) Improved self-service system


(57) An automated teller machine (10) or a home banking system (32) is operated to provide, during the delays associated with authorizing and acting upon a user instruction, a sales presentation related to a financial product. The type of presentation is selected by matching a profile of the user, obtained from a central information store (20), with profiles of target customers for a number of financial products.






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