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(11) | EP 1 003 119 A3 |
(12) | EUROPEAN PATENT APPLICATION |
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(54) | System and methods for mapping and conveying product location |
(57) In a system for conveying product location information to a retail customer, a retail
customer enters a request for the location of a selected retail item into a retail
self-service terminal, which is connected to an in-store computer system having product
location information stored thereon. Interfaces are provided between the computer
system and the retail self-service terminal, the interfaces having access to database
tables having stored therein additional product location information. The interfaces
further include underlying way-finding logic for plotting a path between the retail
self-service terminal and the retail item. The directions to the selected retail item
are provided as an output at the retail-self service terminal. This output can take
the form of text, audio, and graphical images. |