(19)
(11) EP 1 005 683 A1

(12)

(43) Date of publication:
07.06.2000 Bulletin 2000/23

(21) Application number: 98942010.4

(22) Date of filing: 18.08.1998
(51) International Patent Classification (IPC)7G06F 17/60
(86) International application number:
PCT/US9816/457
(87) International publication number:
WO 9909/503 (25.02.1999 Gazette 1999/08)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
Designated Extension States:
AL LT LV MK RO SI

(30) Priority: 19.08.1997 US 56540 P

(71) Applicant: CITIBANK, N.A.
New York,New York 10043 (US)

(72) Inventors:
  • MAYR, Mona
    Naperville, IL 60565 (US)
  • WALKER, Darcy
    Chicago, IL 60611 (US)
  • LIN, Yinghua
    Los Alamos, NM 87544 (US)
  • COGGESHALL, Stephen, V.
    Los Alamos, NM 87544 (US)
  • WU, Guowei
    Los Alamos, NM 87544 (US)

(74) Representative: Hynell, Magnus 
Hynell Patenttjänst AB,Patron Carls väg 2
683 40 Hagfors/Uddeholm
683 40 Hagfors/Uddeholm (SE)

   


(54) A METHOD AND SYSTEM FOR EVALUATING CUSTOMERS OF A FINANCIAL INSTITUTION USING CUSTOMER RELATIONSHIP VALUE TAGS