A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR EFFECTIVELY INTERACTING WITH A NETWORK USER - Patent 1138006

(19)

(11)

EP 1 138 006 A2

(12)

(88)	Date of publication A3:
	19.10.2000

(43)	Date of publication:
	04.10.2001 Bulletin 2001/40

(21)	Application number: 99960412.7

(22)	Date of filing: 16.11.1999

(51)	International Patent Classification (IPC)⁷: G06F 17/30

(86)	International application number:
	PCT/US9927/222

(87)	International publication number:
	WO 0031/656 (02.06.2000 Gazette 2000/22)

(84)	Designated Contracting States:
	AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

(30)

Priority:

19.11.1998 US 196482

(71)	Applicant: Accenture LLP
	Palo Alto, CA 94304 (US)

(72)	Inventors:
	BURKEY, Chad Atherton, CA 94027 (US) LOPATIN, Sergei Mountain View. CA 94040 (US) HUGHES, Lucian Montana, CA 94018 (US)

(74)	Representative: McLeish, Nicholas Alistair Maxwell
	Boult Wade TennantVerulam Gardens70 Gray's Inn Road London WC1X 8BT London WC1X 8BT (GB)

(54)	A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR EFFECTIVELY INTERACTING WITH A NETWORK USER