(19)
(11) EP 1 138 006 A2

(12)

(88) Date of publication A3:
19.10.2000

(43) Date of publication:
04.10.2001 Bulletin 2001/40

(21) Application number: 99960412.7

(22) Date of filing: 16.11.1999
(51) International Patent Classification (IPC)7G06F 17/30
(86) International application number:
PCT/US9927/222
(87) International publication number:
WO 0031/656 (02.06.2000 Gazette 2000/22)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

(30) Priority: 19.11.1998 US 196482

(71) Applicant: Accenture LLP
Palo Alto, CA 94304 (US)

(72) Inventors:
  • BURKEY, Chad
    Atherton, CA 94027 (US)
  • LOPATIN, Sergei
    Mountain View. CA 94040 (US)
  • HUGHES, Lucian
    Montana, CA 94018 (US)

(74) Representative: McLeish, Nicholas Alistair Maxwell 
Boult Wade TennantVerulam Gardens70 Gray's Inn Road
London WC1X 8BT
London WC1X 8BT (GB)

   


(54) A SYSTEM, METHOD AND ARTICLE OF MANUFACTURE FOR EFFECTIVELY INTERACTING WITH A NETWORK USER