METHOD FOR PLACING INCOMING CALLS IN A QUEUE AND FORWARDING FROM THE QUEUE TO DESTINATION CONNECTIONS - Patent 1173968

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EP 1 173 968 A1

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(43)	Date of publication:
	23.01.2002 Bulletin 2002/04

(21)	Application number: 00920788.7

(22)	Date of filing: 26.04.2000

(51)	International Patent Classification (IPC)⁷: H04M 3/523, H04Q 3/64 // H04M3:51

(86)	International application number:
	PCT/FI0000/361

(87)	International publication number:
	WO 0065/815 (02.11.2000 Gazette 2000/44)

(84)	Designated Contracting States:
	AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
	Designated Extension States:
	AL LT LV MK RO SI

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Priority:

26.04.1999 FI 990938

(71)	Applicant: Elisa Communications OYJ
	00130 Helsinki (FI)

(72)	Inventors:
	ISOTALO, Lauri FIN-00830 Helsinki (FI) KAVONIUS, Juha FIN-00390 Helsinki (FI) LAIHONEN, Markku FIN-02360 Espoo (FI)

(74)	Representative: Lipsanen, Jari Seppo Einari et al
	Seppo Laine Oy, Itämerenkatu 3 B 00180 Helsinki 00180 Helsinki (FI)

(54)	METHOD FOR PLACING INCOMING CALLS IN A QUEUE AND FORWARDING FROM THE QUEUE TO DESTINATION CONNECTIONS