(19)
(11) EP 1 190 353 A2

(12)

(88) Date of publication A3:
02.08.2001

(43) Date of publication:
27.03.2002 Bulletin 2002/13

(21) Application number: 00932768.5

(22) Date of filing: 24.05.2000
(51) International Patent Classification (IPC)7G06F 17/60
(86) International application number:
PCT/US0014/357
(87) International publication number:
WO 0073/955 (07.12.2000 Gazette 2000/49)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
Designated Extension States:
AL LT LV MK RO SI

(30) Priority: 27.05.1999 US 321495

(71) Applicant: Accenture LLP
Chicago, IL 60606 (US)

(72) Inventors:
  • GUHEEN, Michael, F.
    Tiburon, CA 94920 (US)
  • MITCHELL, James, D.
    Manhattan Beach, CA 90266 (US)
  • BARRESE, James, J.
    San Jose, CA 95125 (US)

(74) Representative: Bohnenberger, Johannes, Dr. et al
Meissner, Bolte & PartnerPostfach 86 06 24
81633 München
81633 München (DE)

   


(54) METHODS, CONCEPTS AND TECHNOLOGY FOR A VIRTUAL SHOPPING SYSTEM CAPABLE OF ASSESSING NEEDS OF A CUSTOMER AND RECOMMENDING A PRODUCT OR SERVICE BASED ON SUCH ASSESSED NEEDS