(19)
(11) EP 1 190 475 A1

(12)

(43) Date of publication:
27.03.2002 Bulletin 2002/13

(21) Application number: 00937842.3

(22) Date of filing: 25.05.2000
(51) International Patent Classification (IPC)7H02H 3/05, G06F 13/00
(86) International application number:
PCT/US0014/595
(87) International publication number:
WO 0074/193 (07.12.2000 Gazette 2000/49)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE
Designated Extension States:
AL LT LV MK RO SI

(30) Priority: 29.05.1999 US 322699

(71) Applicant: Nowonder, Inc
Sunnyvale, CA 94087 (US)

(72) Inventor:
  • OTHMER, Konstantin
    Mountain View, CA 94041 (US)

(74) Representative: Betten & Resch 
Patentanwälte,Theatinerstrasse 8
80333 München
80333 München (DE)

   


(54) USER SUPPORT SYSTEM AND METHOD