(19)

(11)

EP 1 228 470 A2

(12)

(88) Date of publication A3: 07.02.2002 (43) Date of publication: 07.08.2002 Bulletin 2002/32 (21) Application number: 00976918.3 (22) Date of filing: 01.11.2000

(51) International Patent Classification (IPC)7: G06F 17/60 (86) International application number: PCT/US0030/389 (87) International publication number: WO 0133/467 (10.05.2001 Gazette 2001/19)

(84) Designated Contracting States: AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Designated Extension States: AL LT LV MK RO SI (30) Priority: 01.11.1999 US 431389 25.05.2000 US 580276 (71) Applicant: Accenture LLP Palo Alto, CA 94304 (US)	(72) Inventors: SLOAN, Ronald, E. Toronto, Ontario M4R 1J2 (CA) SLUTSKY, Stephen, B. Toronto, Ontario M5R 2N6 (CA) (74) Representative: Leson, Thomas Johannes Alois, Dipl.-Ing.  PatentanwälteTiedtke-Bühling-Kinne & Partner,Bavariaring 4 80336 München 80336 München (DE)