SYSTEM AND METHOD FOR MANAGING CUSTOMER RELATIONSHIPS OVER A DISTRIBUTED COMPUTER NETWORK - Patent 1247204

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(11)

EP 1 247 204 A2

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(88)	Date of publication A3:
	03.01.2002

(43)	Date of publication:
	09.10.2002 Bulletin 2002/41

(21)	Application number: 01942434.0

(22)	Date of filing: 11.01.2001

(51)	International Patent Classification (IPC)⁷: G06F 17/00

(86)	International application number:
	PCT/US0101/152

(87)	International publication number:
	WO 0105/2089 (19.07.2001 Gazette 2001/29)

(84)	Designated Contracting States:
	AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
	Designated Extension States:
	AL LT LV MK RO SI

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Priority:

11.01.2000 US 175397 P

(71)	Applicant: Home Link Services Inc.
	Shelton, CT 06484 (US)

(72)	Inventor:
	RAVEIS, William, M., Jr. Fairfield, CT 06430 (US)

(74)	Representative: Gaucherand, Michel
	IXAS Conseil15 Rue Emile Zola 69002 Lyon 69002 Lyon (FR)

(54)	SYSTEM AND METHOD FOR MANAGING CUSTOMER RELATIONSHIPS OVER A DISTRIBUTED COMPUTER NETWORK