(19)

(11)

EP 1 250 669 A1

(12)

(43) Date of publication: 23.10.2002 Bulletin 2002/43 (21) Application number: 00976922.5 (22) Date of filing: 03.11.2000

(51) International Patent Classification (IPC)7: G06F 17/60 (86) International application number: PCT/US0030/399 (87) International publication number: WO 0103/3468 (10.05.2001 Gazette 2001/19)

(84) Designated Contracting States: AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Designated Extension States: AL LT LV MK RO SI (30) Priority: 03.11.1999 US 163477 P 29.09.2000 US 677065 29.09.2000 US 676584 (71) Applicant: Accenture LLP Palo Alto, CA 94304 (US)	(72) Inventors: MULLEN, Nancy, K. Mundelein, IL 60060 (US) GREEN, Michael, J. Chicago, IL 60657 (US) (74) Representative: McLeish, Nicholas Alistair Maxwell et al Boult Wade TennantVerulam Gardens70 Gray's Inn Road London WC1X 8BT London WC1X 8BT (GB)