(19)

(11)

EP 1 277 152 A2

(12)

(88) Date of publication A3: 16.05.2002 (43) Date of publication: 22.01.2003 Bulletin 2003/04 (21) Application number: 01927107.1 (22) Date of filing: 17.04.2001

(51) International Patent Classification (IPC)7: G06F 17/60 (86) International application number: PCT/US0112/451 (87) International publication number: WO 0108/0140 (25.10.2001 Gazette 2001/43)

(84) Designated Contracting States: AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Designated Extension States: AL LT LV MK RO SI (30) Priority: 17.04.2000 US 550414 17.04.2000 US 550703 17.04.2000 US 550410 (71) Applicant: Accenture LLP Palo Alto, CA 94304 (US)	(72) Inventors: SILVERSTONE, Yaarit Atlanta, GA 30350 (US) MCGOWAN, Paul Atlanta, GA 30306 (US) (74) Representative: Leson, Thomas Johannes Alois, Dipl.-Ing.  Tiedtke-Bühling-Kinne & Partner GbR,TBK-Patent,Bavariaring 4 80336 München 80336 München (DE)