(19)
(11) EP 1 287 709 A1

(12)

(43) Date of publication:
05.03.2003 Bulletin 2003/10

(21) Application number: 01940034.0

(22) Date of filing: 01.06.2001
(51) International Patent Classification (IPC)7H04Q 7/20, H04Q 7/32
(86) International application number:
PCT/CA0100/803
(87) International publication number:
WO 0109/5643 (13.12.2001 Gazette 2001/50)
(84) Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
Designated Extension States:
AL LT LV MK RO SI

(30) Priority: 06.06.2000 CA 2311687

(71) Applicant: Soma Networks, Inc.
San Francisco, CA 94107 (US)

(72) Inventors:
  • SNELGROVE, Martin
    Toronto, Ontario M5A 2R1 (CA)
  • STUMM, Michael
    Toronto, Ontario M8X 2A6 (CA)

(74) Representative: Strachan, Victoria Jane 
Urquhart-Dykes & Lord,Alexandra House,1 Alexandra Road
Swansea SA1 5ED
Swansea SA1 5ED (GB)

   


(54) CALL PROGRESS MANAGEMENT SYSTEM, APPARATUS AND METHOD