(19)

(11)

EP 1 342 182 A1

(12)

(43) Date of publication: 10.09.2003 Bulletin 2003/37 (21) Application number: 00991001.9 (22) Date of filing: 09.11.2000

(51) International Patent Classification (IPC)7: G06F 17/60, G06K 5/00, G06F 17/00 (86) International application number: PCT/US0042/104 (87) International publication number: WO 0203/9353 (16.05.2002 Gazette 2002/20)

(84) Designated Contracting States: AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Designated Extension States: AL LT LV MK RO SI (71) Applicant: Accenture LLP Palo Alto, CA 94304 (US)	(72) Inventors: HUFFMAN, Arnold, Z. Chicago, IL 60613 (US) KRAHN, Richard, R. North Lake Elmo, MN 55042 (US) MILLER, Kirk Encino, CA 91436 (US) SU, Eric, C. Foster City, CA 94404 (US) SWEENEY, Michael, S. Parma Heights, OH 44130 (US) (74) Representative: McLeish, Nicholas Alistair Maxwell et al Boult Wade TennantVerulam Gardens70 Gray's Inn Road London WC1X 8BT London WC1X 8BT (GB)