SYSTEM AND METHOD FOR PROVIDING A CONFIGURABLE SERVICE TO A CUSTOMER - Patent 1348181

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EP 1 348 181 A1

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(43)	Date of publication:
	01.10.2003 Bulletin 2003/40

(21)	Application number: 01272647.7

(22)	Date of filing: 13.12.2001

(51)	International Patent Classification (IPC)⁷: G06F 17/60

(86)	International application number:
	PCT/EP0114/851

(87)	International publication number:
	WO 0205/4296 (11.07.2002 Gazette 2002/28)

(84)	Designated Contracting States:
	AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
	Designated Extension States:
	AL LT LV MK RO SI

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Priority:

29.12.2000 EP 00204833
23.04.2001 EP 01201463

(71)	Applicant: Koninklijke KPN N.V.
	9726 AE Groningen (NL)

(72)	Inventors:
	NIJDAM, Willem, Derk NL-2242 AS Wassenaar (NL) ZABEL, Huub NL-3232 PE Brielle (NL) HEIDENIS, Jeroen NL-2548 The Hague (NL)

(74)	Representative: Wuyts, Koenraad Maria
	Koninklijke KPN N.V., Intellectual Property Group, P.O. BOX 95321 2509 CH The Hague 2509 CH The Hague (NL)

(54)	SYSTEM AND METHOD FOR PROVIDING A CONFIGURABLE SERVICE TO A CUSTOMER