(19)

(11)

EP 1 352 350 A2

(12)

(88) Date of publication A3: 31.07.2003 (43) Date of publication: 15.10.2003 Bulletin 2003/42 (21) Application number: 01973580.2 (22) Date of filing: 26.09.2001

(51) International Patent Classification (IPC)7: G06F 17/60 (86) International application number: PCT/US0130/269 (87) International publication number: WO 0202/7611 (04.04.2002 Gazette 2002/12)

(84) Designated Contracting States: AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR Designated Extension States: AL LT LV MK RO SI (30) Priority: 29.09.2000 US 237088 P (71) Applicant: E-Ceptionist, Inc. Houston, TX 77002 (US)	(72) Inventor: VOORHEES, Dirk Houston, TX 77002 (US) (74) Representative: McGowan, Cathrine  D Young & Co,21 New Fetter Lane London EC4A 1DA London EC4A 1DA (GB)