METHOD OF SOCIAL NETWORK GENERATION FOR CUSTOMER RELATIONSHIPS - Patent 1354283

(19)

(11)

EP 1 354 283 A2

(12)

(88)	Date of publication A3:
	24.07.2003

(43)	Date of publication:
	22.10.2003 Bulletin 2003/43

(21)	Application number: 00935939.9

(22)	Date of filing: 12.05.2000

(51)	International Patent Classification (IPC)⁷: G06F 17/60

(86)	International application number:
	PCT/US0013/132

(87)	International publication number:
	WO 0006/8860 (16.11.2000 Gazette 2000/46)

(84)	Designated Contracting States:
	AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE

(30)

Priority:

12.05.1999 US 134018 P

(71)	Applicant: Innovative Systems, Inc.
	Pittsburgh, PA 15208 (US)

(72)	Inventor:
	COLONNA, Robert, J. Pittsburgh, PA 15208 (US)

(74)	Representative: Müller-Boré & PartnerPatentanwälte
	Grafinger Strasse 2 81671 München 81671 München (DE)

(54)	METHOD OF SOCIAL NETWORK GENERATION FOR CUSTOMER RELATIONSHIPS