(19)
(11)
EP 1 360 624 A2
(12)
(88)
Date of publication A3:
21.11.2002
(43)
Date of publication:
12.11.2003
Bulletin 2003/46
(21)
Application number:
01985085.8
(22)
Date of filing:
28.12.2001
(51)
International Patent Classification (IPC)
7
:
G06F
17/60
,
G06F
9/44
(86)
International application number:
PCT/US0149/596
(87)
International publication number:
WO 0206/5367
(
22.08.2002
Gazette 2002/34)
(84)
Designated Contracting States:
AT BE CH CY DE DK ES FI FR GB GR IE IT LI LU MC NL PT SE TR
Designated Extension States:
AL LT LV MK RO SI
(30)
Priority:
14.02.2001
US 783197
(71)
Applicant:
The Workplace Helpline
Boston, MA 02118-3510 (US)
(72)
Inventor:
MCSHERRY, James, R.
Boston, MA 02120 (US)
(74)
Representative:
Kindermann, Manfred
Schönaicher Strasse 220
D-7030 Böblingen
D-7030 Böblingen (DE)
(54)
METHOD AND APPARATUS FOR ASSISTING WORKPLACE SERVICES AND PRODUCTS