(19)

(11)

EP 1 495 421 A2

(12)

(88) Date of publication A3: 26.02.2004 (43) Date of publication: 12.01.2005 Bulletin 2005/02 (21) Application number: 03715216.2 (22) Date of filing: 04.03.2003

(51) International Patent Classification (IPC)7: G06F 17/30 (86) International application number: PCT/IB2003/001565 (87) International publication number: WO 2003/075180 (12.09.2003 Gazette 2003/37)

(84) Designated Contracting States: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT RO SE SI SK TR Designated Extension States: AL LT LV MK (30) Priority: 04.03.2002 US 90550 (71) Applicant: Accenture Global Services GmbH 8200 Schaffhausen (CH)	(72) Inventors: SHAH, Baiju Palatine, IL 60067 (US) HORNER, Ryan, C. Evanston, IL 60202 (US) (74) Representative: Beresford, Keith Denis Lewis  Beresford & Co.,16 High Holborn London WC1V 6BX London WC1V 6BX (GB)