(19)
(11) EP 1 849 133 A2

(12)

(43) Date of publication:
31.10.2007 Bulletin 2007/44

(21) Application number: 06735247.6

(22) Date of filing: 14.02.2006
(51) International Patent Classification (IPC): 
G06Q 99/00(2006.01)
(86) International application number:
PCT/US2006/005490
(87) International publication number:
WO 2006/089030 (24.08.2006 Gazette 2006/34)
(84) Designated Contracting States:
AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC NL PL PT RO SE SI SK TR
Designated Extension States:
AL BA HR MK YU

(30) Priority: 14.02.2005 US 652698 P
28.02.2005 US 69211
13.02.2006 US 276073

(71) Applicant: Accenture Global Services GmbH
8200 Schaffhausen (CH)

(72) Inventors:
  • TAN, George B.
    Chicago, Illinois 60601 (US)
  • BILTZ, Michael J.
    San Francisco, CA 94110 (US)
  • GURBUXANI, Vishal
    Santa Clara, California 95054 (US)

(74) Representative: Fennell, Gareth Charles et al
Kilburn & Strode 20 Red Lion Street
London WC1R 4PJ
London WC1R 4PJ (GB)

   


(54) EMBEDDED WARRANTY MANAGEMENT