(19)

(11)

EP 1 984 882 A2

(12)

(43) Date of publication: 29.10.2008 Bulletin 2008/44 (21) Application number: 06720797.7 (22) Date of filing: 16.02.2006

(51) International Patent Classification (IPC):  G06Q 40/00(2006.01) (86) International application number: PCT/US2006/005364 (87) International publication number: WO 2007/106058 (20.09.2007 Gazette 2007/38)

(84) Designated Contracting States: AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC NL PL PT RO SE SI SK TR Designated Extension States: AL BA HR MK YU (71) Applicant: Consulting Services Support Corporation Troy, MI 48084-4904 (US)	(72) Inventors: SMITH, Eric S. Waterford, MI 48328 (US) SIMKO, Joseph Sterling Heights, MI 48314 (US) (74) Representative: Schorr, Frank Jürgen  Diehl & Partner GbR Augustenstrasse 46 80333 München 80333 München (DE)