(19)
(11)
EP 2 033 161 A1
(12)
(43)
Date of publication:
11.03.2009
Bulletin 2009/11
(21)
Application number:
07718924.9
(22)
Date of filing:
18.05.2007
(51)
International Patent Classification (IPC):
G06Q
50/00
(2006.01)
G09B
5/02
(2006.01)
(86)
International application number:
PCT/AU2007/000678
(87)
International publication number:
WO 2007/134373
(
29.11.2007
Gazette 2007/48)
(84)
Designated Contracting States:
AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL PL PT RO SE SI SK TR
Designated Extension States:
AL BA HR MK RS
(30)
Priority:
18.05.2006
AU 2006902681
(71)
Applicant:
Mhelp Pty Ltd
Brisbane QLD 4000 (AU)
(72)
Inventor:
VAN VLERKEN, Shayne, Leon
Brisbane, Queensland 4000 (AU)
(74)
Representative:
Hatzmann, Martin
Vereenigde Johan de Wittlaan 7
2517 JR Den Haag
2517 JR Den Haag (NL)
(54)
PROVIDING USER ASSISTANCE FOR A SOFTWARE APPLICATION