(19)
(11) EP 2 033 161 A1

(12)

(43) Date of publication:
11.03.2009 Bulletin 2009/11

(21) Application number: 07718924.9

(22) Date of filing: 18.05.2007
(51) International Patent Classification (IPC): 
G06Q 50/00(2006.01)
G09B 5/02(2006.01)
(86) International application number:
PCT/AU2007/000678
(87) International publication number:
WO 2007/134373 (29.11.2007 Gazette 2007/48)
(84) Designated Contracting States:
AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL PL PT RO SE SI SK TR
Designated Extension States:
AL BA HR MK RS

(30) Priority: 18.05.2006 AU 2006902681

(71) Applicant: Mhelp Pty Ltd
Brisbane QLD 4000 (AU)

(72) Inventor:
  • VAN VLERKEN, Shayne, Leon
    Brisbane, Queensland 4000 (AU)

(74) Representative: Hatzmann, Martin 
Vereenigde Johan de Wittlaan 7
2517 JR Den Haag
2517 JR Den Haag (NL)

   


(54) PROVIDING USER ASSISTANCE FOR A SOFTWARE APPLICATION