(19)
(11) EP 2 280 562 A3

(12) EUROPEAN PATENT APPLICATION

(88) Date of publication A3:
09.02.2011 Bulletin 2011/06

(43) Date of publication A2:
02.02.2011 Bulletin 2011/05

(21) Application number: 10179336.2

(22) Date of filing: 03.11.2005
(51) International Patent Classification (IPC): 
H04R 25/00(2006.01)
(84) Designated Contracting States:
CH DE DK LI

(62) Application number of the earlier application in accordance with Art. 76 EPC:
05023948.2 / 1628503

(71) Applicant: PHONAK AG
8712 Stäfa (CH)

(72) Inventors:
  • Hasler, Ivo
    8404 Winterthur (CH)
  • Launer, Stefan
    8053 Zürich (DE)
  • Schneider, Philipp
    8049 Zürich (CH)

(74) Representative: Kreutz, Thomas J. 
Troesch Scheidegger Werner AG Schwäntenmos 14
8126 Zumikon
8126 Zumikon (CH)

   


(54) Hearing system, hearing device and method of operating and method of maintaining a hearing device


(57) The hearing device (10) is adapted to automatically requesting an establishment of a communication connection (2) to at least one hearing device support provider (3). The hearing device support provider (3) may comprise a person knowledgeable in hearing devices, at the hearing device seller and/or at the hearing device manufacturer, and it may comprise a computer with a suitable software. Said automatically requesting said establishment of said communication connection (2) will usually happen, when at least one change in internal status of the hearing device (10) occurs, like a failure or a memory overflow or the upcome of a repeatedly occuring event. The hearing device (10) may by itself decide upon the type of change in internal status, which hearing device support provider (3) to connect to. Typically, at least one long-range communication connection (21) is involved.







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